154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
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27,479 reviews

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Pets Best

14,161 reviews

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Trupanion

63,005 reviews

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Category with most reviews

This chart shows the distribution of review categories.

March 30, 2024

Claims frequently not covered when they are supposed to be! Fraud!

I have their horse insurance. They’re AWFUL. July 2023 I had to take my horse to a university hospital after our mobile vet was unable to determine the cause of my horse’s intermittent lameness. In the report from the university, it was only NOTED that navicular was SUSPECTED AND RULED OUT. Because they CLEARLY use a system that only flags for key words, I appealed their refusal to cover my horse’s vet bills. HE BRUISED HIS HEELS IT WAS PROVEN IT WAS NOT NAVICULAR!! I got NO RESPONSE from these id1ots but they raised my rate $20 for the next cycle 🤬 this is absolutely a waste of my money.

Insurer: ASPCA

By: Nicole Paoline

Verified March 30, 2024

The claim process is very easy

The claim process is very easy. Pumpkin always sends email updates and let's me know they received my claim. They promptly process my claims. Whenever I have a question, customer service is very helpful. You get to talk to a real person.!

Insurer: Pumpkin

By: Kristine Hoffman

Verified March 30, 2024

Very conscientious group

Great communication and prompt reimbursement

Insurer: Pumpkin

By: Beth

March 30, 2024

Terrible experience

Terrible experience. My dog had surgery for a spindle cell sarcoma and they declined my claim because she has had 2 small skin tags in the past one resolved without treatment and the other is on her eyelid, very common and has not changed in 3 years. Due to small skin tags they are saying she had a preexisting condition. I am a physician I know this is ridiculous skin tags are common and are totally unrelated to the spindle cell sarcoma that was found and removed within 2 weeks. I am forced to give one star to post that they dont deserve even that.

Insurer: Embrace

By: Helayne Silver

Verified March 30, 2024

Claim Processing

From the time we submitted our claim to when it was processed was very easy and seamless. And the check mailed to us came sooner than the 10 days.

Insurer: Embrace

By: Michael Hori

Verified March 30, 2024

The turn around in claims is amazing

The turn around in claims is amazing, and filling out the forms is easy to understand

Insurer: Spot

By: Diane Clemens

Verified March 30, 2024

I was setting my account up online and…

I was setting my account up online and I noticed that you can call if your military for a potential discount. I had the pleasure of speaking to Rebecca she helped me every step of the way and made everything extremely easy. She explained everything in detail and gave me the feeling I made the right choice for insurance for our family dog.

Insurer: Prudent Pet

By: Chris Schobinger

Verified March 29, 2024

The representative was so professional…

The representative was so professional and knowledgeable and sweet.

Insurer: Trupanion

By: Edith

March 29, 2024

In my 41 years as a yorkie mom

In my 41 years as a yorkie mom, and having purchased many pet insurances, SPOT is unique and exceptional with their customer service and their benefits.

Insurer: Spot

By: Vinnie Gatti

Verified March 29, 2024

In my 41 years of being a mom to…

In my 41 years of being a mom to yorkies, and have tried numerous pet insurances over the years, SPOT is unique and outstanding with their benefits and customer service.

Insurer: Spot

By: Vincenza Gatti

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