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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pets Best is a STELLAR company
Pets Best is a STELLAR insurance company. Submitting a claim is a breeze. The status of the claim is easily visible, and the payments are prompt. I have recommended this company to my friends and spread the word to my veterinarian as well. I highly recommend them!
Insurer: Pets Best
By: nancy schwab
The company is every quick with…
The company is every quick with response when you file a claim but it taking longer to get the money back
Insurer: Spot
By: Colton Berglund
customer service
stephanie was awesome Very good customer service
Insurer: Prudent Pet
By: Dana Benson
Very cooperative and respectful agent
Very cooperative and respectful agent , very good communicaten , I appreciate y'all's excellent support
Insurer: Prudent Pet
By: Reina Barbee
Spot insurance saves me alot of money
Spot insurance saves me alot of money, they also have great customer service
Insurer: Spot
By: Candy Molkentin
Waste of money, learned the hard way
Asked for the same paper work over and over again. Will do anything not to reimburse you. DO NOT PURCHASE THIS INSURANCE IF YOU EXPECT TO ACTUALLY USE IT.
Insurer: Fetch
By: TammY cates
Do NOT recommend Trupanion insurance
I do NOT recommend going with Trupanion for your pet's insurance. I had both accident & wellness coverage for my dog. She ate a tennis ball (foreign object), which their accident policy clearly states is covered as "any unexpected accident or illness.. including consuming foreign objects". Fortunately in the end, she did not need surgery, but they rejected all of the insurance claims related to the initial x-ray, surgery consultation, and ultrasound. I paid over $1200 and Trupanion covered NONE of it. I appealed and still they did not budge. It was an awful and expensive experience and essentially had the same outcome as being uninsured. I canceled Trupanion insurance the next day and am keeping the savings in an account in case of a future emergency. An actual insurance plan I can count on.
Insurer: Trupanion
By: Bridget Houser
Quick and easy to file a claim
Quick and easy to file a claim. Open communication between myself and Figo, unlike other providers I have had in the past
Insurer: Figo
By: Bruce Repp
I bought insurance from MetLife for my…dog
I bought insurance from MetLife for my 8 months old dog. My dog has a tendency to chew my furnitures which most puppies do. The first time he got sick I took him to the emergency Vet I was charge for more than $800.00. So I bought the MetLife insurance hoping that if he get sick again my insurance will foot some of my dog medical bills. When my dog got sick again, MetLife denied my claim stating that “My dog has a pre-existing condition”. So what good is the insurance for? I feel like I’m being scammed. My advice is to buy insurance for your pet, but stay away from MetLife. I’m expecting a response the same as everyone else fom them a cut and paste.
Insurer: MetLife
By: Angel SaLangit
Great Service and Reimbursement!
We give Spot two paws up! The website made it clear what was needed to file a claim, our claims were processed quickly, and the reimbursement for both an emergency visit and illness visit were fair. We have not experienced this level of service with other pet insurance companies, so we recommend going with Spot!
Insurer: Spot
By: Hannah M