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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My claim was approved and completed in…
My claim was approved and completed in a timely manner
Insurer: Pets Best
By: Lindsay
Insurance with compassion
I had called to cancel my cat’s insurance following his death. I had a difficult time talking without crying and the person I spoke with (Terry) was so very kind and supportive. Terry brought compassion to a difficult conversation. The company also sent a very kind email to express their gratitude for our business and condolences for our loss. They also process our claims quickly.
Insurer: Pets Best
By: Jennifer Morgan
Making claims are very simple and easy
Making claims are very simple and easy. I was able to make them in the parking lot right after we leave the vets.
Insurer: Figo
By: Brandy Moses
Filed a claim 1/7/24
Filed a claim 1/7/24. Today is 4/1/24 and I have STILL not received an update. I've called multiple times, been promised by multiple representatives that they would get back to me directly, nothing. Feel this "insurance" has been a complete waste of my money and will be filing to get the last 4 months of money I've paid to this insurance company back. Feel completely scammed and they have nice people when you call customer service, but zero follow through.
Insurer: Pets Best
By: Jacque Lyn
Well done
Well detailed, he was patient and explained clearly, All my questions and concerns were answered
Insurer: Trupanion
By: customer
Fast and reliable
I was doubtful about all pet insurance before but they make the claim process very easy and fast.
Insurer: Spot
By: Armando De Abreu
Great coverage at a great price!
Had an incredible conversation with Rebecca about full coverage care for my fur baby. I look forward to having this policy.
Insurer: Prudent Pet
By: Arie Ritten
They are quick to settle my claims and…
They are quick to settle my claims and are super nice to deal with. I always recommend Embrace to all my friends and family.
Insurer: Embrace
By: Patricia
So far so good!
Enrolling both of my dogs was very easy. I appreciated getting a welcome call from a representative. That gave me the chance to ask specific questions & get some clarification about one of my dogs. Friendly staff! I just completed one claim for each dog under their preventative plan & that entire process was very easy!
Insurer: Spot
By: Mel
The person I talk to explained…
The person I talk to explained everything very well in great detail, answered all my questions
Insurer: Trupanion
By: Nancy Baldwin