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Some frustration
I was disappointed to hear that a phone call confirmation of coverage could not be provided before an appointment I had for my dog. I was also frustrated to learn that pre-existing conditions are not covered by this company. I thought we were maturing as a society and moving past those types of restrictions. We still pay every month; why not cover our requirements?
Insurer: Embrace
By: Luke Esposito
I'm new to the company I line website…
I'm new to the company I line website easy to navigate. The Customer service Rep was very helpful navigating me though the steps in starting my claims.
Insurer: Spot
By: Tonya Smith
Straight forward explanation of product
I felt the product was explained thoroughly and I liked the fact that there was a one month free trial period
Insurer: Trupanion
By: Sandra
One phone is all it took
One phone is all it took. Customer Representative and Billing Representative were kind and professional. My issue was taken care of immediately and monies deposited to my account the next day.
Insurer: Embrace
By: Barney Jones
So easy
Filed my first claim and it was very easy. The claim was approved in two days and should be deposited in my account within 3 days.
Insurer: Spot
By: Rod Seaton
Peace of Mind
The system was easy to use for claims and I was reimbursed so quickly! This experience has given me so much peace of mind in case of another emergency. Thank you Lemonade!!
quick processing of claim
quick processing of claim! I will be recommending SPOT to my friends who are currently searching for pet insurance! thank you so much!
Insurer: Spot
By: Jennifer M.
I had my doubts as I usually don’t…
I had my doubts as I usually don’t trust shady insurance companies. But embrace really pulled through for me in my time of need with my dog, I ABSOLUTELY recommend them !!!
Insurer: Embrace
By: Gilmar Barrios
a real embrace
during a stressful episode in my pooch's life, embrace turned out to be a delight & useful support....a real embrace
Insurer: Embrace
By: Jan Atienza
Absolute scam
Absolute scam. Shame on my vet for recommending this faux "insurance"! The most costly, and they pay out NOTHING! Submitted a claim for exactly what this phony company supposedly insures, only to have my claim denied. Don't waste your time or money on this scam.
Insurer: Trupanion
By: Dani Harvi