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Very disappointed
Very disappointed. Had a claim for an injury our dog had jumping up and down from the bed. I have been waiting 3 months for their "fast claim" process and they keep trying to dig and dig to try and not "count the claim" to be used to help go towards my deductible., but they are accepting my $90 monthly payment. I will not than likely leave them.
Insurer: Embrace
By: Phil Willman
Won't work with Holistic or Chiropractor
I have jumped through all the hoops to use a chiropractor instead of putting him on drugs, but living in a smaller town we only have a mobile chiropractor and they will not pay for his treatment even after my vet sent referral and send people to her. They paid twice and then all of a sudden needed started disputing the service. Seems like they'd rather pay to use drugs than use alternative medicine
Insurer: ASPCA
By: Cathy Lee Parker
Have had this insurance since my 11…
Have had this insurance since my 11 year old dog was a puppy. First time ever getting insurance for a pet and will definitely use them if we ever get another dog. Fast claims process-most the time within 24 hours. Never questioned what I submitted from vet office. App is so easy to use to submit claims.
Insurer: Healthy Paws
By: Amy Shipley
Avoid avoid liars and terrible
Have never had pet insurance but my brother has. My dogs have always been healthy etc. But a new one who is awesome but not graceful left me feeling pet ins. Is a good idea. Picked aspca for multiple reasons. Sure enough months after I got ins. The dog blew out her knee. Took to vet they recommended surgery had it done. Filed estimate before surgery 10 days out. Could not get an answer. Day after surgery denied. Turns out the vet had put a single line on paperwork with an error. Talked to Aspca and the supervisor said well you didn't actually file a claim yet so do that with corrected paperwork. Denied again. They give no reason. You have to call and berate the people to give you the reason. 2 agents before the supervisor said they could not anything that supported the denied claim just that it was denied. I am giving them one more opportunity to correct before I hire an attorney. They think the payout on the surgery was decent, they will be paying a lot more when I'm done.
Insurer: ASPCA
By: J P
Easy to sign up
My experience signing up with Fetch was great. Josh Sábado was very knowledgeable and helped me choose the best plan for me and my puppy.
Insurer: Fetch
By: Chelsea Hewitt
I had Trupanion before I switched to…
I had Trupanion before I switched to Spot and the rates are 1/2 the price. I haven’t had any problem filing my claims and they are processed and paid promptly. A++++ for Spot insurance and I recommend it to everyone,
Insurer: Spot
By: Elli’s mom
Quick response
Quick response! Great customer service and easy to file a claim.
Insurer: Figo
By: customer
Customer service was great but…
Customer service was great, very polite when I called to cancel. The problem is the rate increase was astronomical for my 4 year old dog. Many other companies have better rates.
Insurer: Figo
By: Previous customer
Josh S., is an affable and knowledgeable representative who guided me to great health insurance for my dog.
Josh Sabado patiently helped me with my health insurance for my dog Maybelline. Josh is an affable and knowledgeable representative of “Fetch” insurance.
Insurer: Fetch
By: Lou Meister
The Representative Amanda was amazing…
The Representative Amanda was amazing she answered all of my questions!
Insurer: Fetch
By: Michelle