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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Prompt claim reviews
Prompt claim reviews, helpful support via phone call, and easy to understand claim summary information!
Insurer: Spot
By: JS
Pricey but worth it
I've had Spot pet insurance for almost two years and have had to put in several claims, all of which have been processed quickly and fairly. Would definitely recommend.
Insurer: Spot
By: VS
Clean and simple and refunds processed…
Clean and simple and refunds processed fast. Our first experience with pet insurance. We have had several dogs but never pet insurance. These days you need a little help. All health costs are rising.
Insurer: Spot
By: Daniel Murphy
They take care of claims fast.
They take care of claims fast and when I call for anything the person on the phone is helpful and very pleasant!
Insurer: Spot
By: Harlene Cain
This was my first time using Spot…
This was my first time using Spot Insurance and I’m very pleased. Puppy check up covered by almost all of the cost. Spot was extremely easy to file a claim and very quick to reimburse.
Insurer: Spot
By: Michael Diersen
Amazing Insurance!
Spot has been really easy to make an estimate and get reimbursed for a claim. The app is very easy to navigate and the reimbursement is quick. I recommend purchasing spot.
Insurer: Spot
By: Larissa Morgan
Great Claim Coverage
Last year was very tough for our cat. He needed surgery and required many additional vet visits for a disease he developed. The prices for all his needs were well beyond breaking the bank, but because we had Fetch, we thankfully never had to worry about that. So grateful we had this for our buddy. Also their customer service is great, and they were clear at communicating when I need guidance on claim submission and such.
Insurer: Fetch
By: Grace
Best Pet Insurance
I have had dogs all my life and have gotten insurance for them. By far, this is the best insurance to date. Starting a claim is super easy and my reimbursement goes right into her account. Yes, she has her own account so I can track how expensive she is :) Also, if you need to speak with a person, they are always very courteous and knowledgeable. I am not sure how anyone can give this company only a rating of 2. Some people just expect entirely too much from everything in life. Met Life will give you good value for your money and protection for your pet. Their rates of reimbursement are also much more comprehensive than other companies I have dealt with. I recommend them to all my friends with fur babies.
Very easy to use
I never had any issues dealing with pet plus us. They were always easy to get ahold of if I had questions. The portal makes it very easy to submit claims
Insurer: Pets Plus Us
By: James
The WORST possible pet insurance
Absolutely terrible customer service, if you can call it that. There is no number whatsoever to contact them. They make you chat to them while you wait for them to approve your claim. I waited over an hour and a half today at my vet for them to actually go through my claim, only for them to demand I pay them a second $100 excess for an existing condition that I had already seen the vet for, when it states on their website this would clearly not be the case. Completely useless insurance, run away, don’t walk. Oh, and did I mention how pricey the actual monthly payments are? You’d think you’d get good service for paying a premium, but it’s actually the opposite. I’d give them minus 10000 stars if I could.
Insurer: Fetch
By: Chanee Eliezrie