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Slow processing.
I have 3 dogs - only one has Pet's Best - so just because I can compare I will say that Pets Best is very slow at processing claims in comparison to my other insurance. Watching a lot of money sit on your credit card while they process the claim is a little stressful- I filed immediately the day of the incident and its been 25 days - they finally processed the claim and state what the reimbursement is but I am waiting on the deposit - with my other dogs when filing I have the money back in my account under 5 days. I have had no problems though as far as the claims process that has been fine overall.
Insurer: Pets Best
By: GAIL MITCHELL
Glad I am a member of Trupanion
I worked my way through the computer application without lots of problems. I am not a Geek. My husband of near 50 years was a computer guy. He died of a heart attack, and my Cavalier of 17 1/2 years passed, thus the new puppy!
Insurer: Trupanion
By: Patricia Ogren
Quick review and feedback is awesome!
Quick review and feedback is awesome!
Insurer: Embrace
By: SWODOG
Fantastic customer service
Fantastic customer service. Quick, easy, to the point and courteous representatives. Thank you
Insurer: Trupanion
By: customer
Made me aware of so many pets needing…
Made me aware of so many pets needing homes And made me want to give one a home
Insurer: Spot
By: Marilyn Frey
Hannah was the one I spoke with…
Hannah was the one I spoke with regarding questions about setting up my pets insurance and I will definitely say she was fantastic!! And such a pleasure working with and speaking too super cool and totally informative, and phenomenal customer service. Hannah thank you soooo much for helping me out with my furbabies!!
Insurer: AKC
By: Ashley Peck
Love Spot
Very easy and helpful. I’m glad i decided to get insurance for my fur baby.
Insurer: Spot
By: Tasha Keele
Quick turnaround on responses and…
Quick turnaround on responses and reimbursement. Their website is super easy to navigate. Highly recommend:)
Insurer: Spot
By: Jennifer
The process to file a claim is very…
The process to file a claim is very easy. When I have had to speak with customer service they have been super helpful.
Insurer: Spot
By: Jay S.
This insurance makes it easy to submit claims
this insurance makes it easy to submit claims. Explanation is clear and not confusing to understand. We are happy we took advantage of the upgrade for our little pride and joy.
Insurer: Fetch
By: Toni Singh