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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I submitted my first claim for our new…
I submitted my first claim for our new puppy in less than 2 minutes, and just a couple days later it had been reviewed, approved, and a check process! Amazing ease of use and response time!
Insurer: Spot
By: Ken Hughes
Easy to join and even easier to submit…
Easy to join and even easier to submit a claim!
Insurer: Spot
By: Justin Woodcox
All was good
All was good. Fast sign up and easy to use.
Insurer: Trupanion
By: Tarzan
My Agnes!
You guys are fast, accurate and always friendly!
Insurer: Spot
By: Courtney Gerald Elkins
JUST CAN NOT SEE ANYONE GIVING THIS HORROR COMPANY A GOOD REVIEW
my claims take up to 10 weeks....need 8 phone calls......7 emails..... i re mail the invoices over and over.... and still do not get paid in any reasonable time.... if they find any problem you will need esp to figure it out.....no one knows anything.... my last claim took three months as they never told me they were missing a bit of info on the invoice the claim before that....they lost the original invoice 3x so i use an email with receipt and still they need 15 days to just read it... i can not leave as my dog has a pre condition.....i am stuck in this hell for the next 15 years... warn everyone.... choose another company.....
Insurer: MetLife
By: john
Always listening
Always listening. Quick with refunds
Insurer: Embrace
By: Linda Carlino
We had a serious medical issue with our…
We had a serious medical issue with our dog. The cost was high. Once I submitted my claims, Spot responded quickly and settled the claim within a week. Awesome service!
Insurer: Spot
By: Mary Cox
I would Not recommend this insurance
Pets best insurance should be called Pets Worst. Takes month to review your claims and reject with no valid reason. Appeal takes another 2 months. Please save your time and money and don’t sign for this insurance!
Insurer: Pets Best
By: Heleh
Where's the cancel insurance button?
Our dog slipped off the curb and we brought her in right away. Turns out Spot doesn't cover x-rays if they think her new limp has been ongoing. There is no "cancel insurance" button throughout their site. The money here goes in one direction... do not give them your business.
Insurer: Spot
By: Christopher Rosko
Amanda Mello was an amazing with insight and charisma
Amanda Mello was an amazing help and insight today insuring our dog! She has a very welcoming attitude made me feel very comfortable as we finished my policy.
Insurer: Fetch
By: Ramia Lavender