224,248+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,248 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trickery with Marketing Messaging
Trickery with Marketing Messaging They are advertising the fact that they cover some pre-existing conditions by basically redefining the word: Pre-existing to match the same amount of coverage any other insurance company has. They will steal your money and not think twice. I recently spent about 2K after confirming with their team that this would be covered. After spending the money and sending the invoices and receipts (because that is the only way pet insurance is covered for some reason), they denied my claim. Having pets in the first place is a big volunteering job for us humans, and making the process harder and more expensive just makes people not want to have anymore pets honestly. Yall just like Banfield and so many others are just stealing people's money and using the terms: #1 pet insurance for WHAT metric? I literally have zero clue. Don't use this service. That's all I gotta say.
Insurer: ManyPets
By: Faizah Chowdhury
long delays in getting re-imbursed
long delays in getting re-imbursed. this is the same thing that happened with my last claim. This is a real issue that will likely make me switch companies when renewals com around
Insurer: Pets Best
By: Roger Kasendorf
Feeling Frenchie Fortunate
I'm so glad I researched and obtained insurance and setup my Frenchie with Metlife Pets the first week of receiving him into our family. Little did I know that this breed has more issues than others. Having the assurance of insurance is comforting. I do have to pay out of pocket and wait for reimbursement. Most times I receive payment in days, other times it takes a little longer. The main point is that I have been reimbursed for everything I have submitted so far. I plan to keep insurance for the rest of my Frenchie's life so I hope Metlife Pets keeps up their end of the bargain. Don't wait to sign up for insurance! Get it NOW! :-)
Insurer: MetLife
By: christine
Very straightforward with information
Very straightforward with information. This made it easy to have all my questions answered without scrolling through pages of information.
Insurer: Spot
By: Nancy Moia
Patience, Thorough and Accomodating
The customer service lady was patient, thorough and very accommodating. She answered all our questions and made sure we understood what the insurance covered, what it didn’t cover and helped us make the affordable choice for our two dogs.
Insurer: Pumpkin
By: Anne F
Deductible was far to high for a common…
Deductible was far to high for a common pet insurance. Reimbursement was lower than most other common pet insurance companies. And I only got spot for a non waiting period just to find out there is a waiting period.
Insurer: Spot
By: Cody Pittsley
I reacted to ad prompt
I reacted to ad prompt, I've had pet insurance before, & it was helpful. With a new pet, & young, it was an easy decision due to the high costs at Vetanarians.
Insurer: Spot
By: Paul B
Overall Wonderful
Overall, my experience with Healthy Paws insurance has been a positive one. Everything has been pretty simple to use and very clear understanding. They make the claim process pretty easy, I usually submit the invoice and email vet clinic notes that same day and within a week my claim has been processed. Only one time did I have an issue with a mistake on a claim but once I made a phone call the individual had it resolved within a couple days. This insurance cover so much and I haven’t had any issues with no coverage other than the things that are listed in the guidelines. Great customer service and reimbursements are done in a timely matter of about a week. Highly recommend to anyone.
Insurer: Healthy Paws
By: Brittany