154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 23, 2024

So glad we got this insurance

Wr adopted 2 cats after being pawless for a couple of years. I decided to get insurance, thinking it really wouldn't pay off for a few years. Within the 1st year and a half, both had major dental surgeries totalling over $4000 and Met Life paid with no issues. Approved within a couple of days and the money deposited within a couple of days after that. The online submission takes just a couple of minutes. I cannot recommend them highly enough.

Insurer: MetLife

Veterinarian: Cooper's Veterinary Care

By: VIKI

Useful
April 23, 2024

Nothing but canned responses

In addressing the recent interaction with Healthy Paws, I am compelled to express my profound disappointment in their handling of customer concerns. The company’s response, both via email and over the phone, appeared to be a standardized, boilerplate reply, clearly crafted to align with HR guidelines rather than address the specifics of customer grievances. The email I received bore the subject “Action Needed,” yet, paradoxically, led to the unilateral cancellation of my policy without any required action on my part. This experience raises serious questions regarding the integrity of Healthy Paws and their commitment to service, especially for long-standing customers. It is crucial for all policyholders, particularly those with aging pets, to be aware of the potential disparities in treatment and the inequities that may arise as a result. This situation underscores a worrying trend in the company’s customer service practices that deserves scrutiny and public awareness.

Insurer: Healthy Paws

By: sasan sazgar

Verified April 23, 2024

The agent was uplifting

The agent was uplifting, had a passion for the animal world, and quite knowledgeable. She took time to care.

Insurer: Prudent Pet

By: Tammy Wicker

April 23, 2024

Josh Sabado was extremely helpful and patient.

Josh Sabado was extremely knowledgeable, patient, and helpful. He answered all of my difficult , confusing questions. We locked in the provided rate and Fetch is now our Bichon Frise’s health insurance provider. Compared to the 7 pet insurance companies we looked into , Fetch has the best rates.

Insurer: Fetch

By: Maureen Akunwafor

Verified April 23, 2024

Dependable and timely with payouts!

Dependable and timely with payouts!

Insurer: Trupanion

By: Keith Davis

Verified April 23, 2024

Spot has been a good insurance company…

Spot has been a good insurance company to work with. They make the claims process easy and explain what is covered and what is not on each payment. Everything is laid out clearly so we know what we will be paying.

Insurer: Spot

By: Dori Smith

Verified April 23, 2024

Excellent customer service

Rebecca was excellent and very helpful! She thoroughly explained the process and levels of coverage and was one of the main reasons I finalized everything.

Insurer: Prudent Pet

By: Lisa Taylor

April 23, 2024

Best decision was to get pet insurance…

Best decision was to get pet insurance with Petsbest.

Insurer: Pets Best

By: Zachary Harrison

Verified April 23, 2024

The sales rep took her time

The sales rep took her time and explained the ins. She went way out of her way to assist with this purchase. I changed pet insurance companies better value for the amount of money.

Insurer: Prudent Pet

By: Tom Sonson

Verified April 23, 2024

You must review the pre-existing conditions

You must review the pre-existing conditions of the policy. They don't cover anything really. Very unhappy with their coverage decisions.

Insurer: Trupanion

By: customer

Compare top pet insurance providers plans.