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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Misleading signup experience
I signed up for my insurance online and didn’t realize my yearly amount allowd was only 2,500. I am extremely disappointed because when I spoke to someone on the phone they said that if I called and had made this choice I would never have had this mistake happen. I feel like I have been swindled and I am now told If i want to maka change I have to cancel my account. Super disappointed
Insurer: Spot
By: Jennifer Olsen
Insurance for my puppy
I just set up insurance for my new puppy and turned in my first claim. Within two business days, I received a response and a credit for my portion of the bill. It was super easy and they are most responsive! So far, so good . . .
Insurer: Spot
By: Anna Lowary
Pet Insurance
I don’t fully understand how the coverage works but you have to pay first and wait if you’ll be reimbursed
Insurer: Embrace
By: Rosalind Pellom
Too long of a period before eligible…
Too long of a period before eligible for reimbursement
Insurer: Trupanion
By: customer
Prompt payment easy to claim affordable…
Prompt payment easy to claim affordable plans and you can customize your own plans to
Insurer: Spot
By: Robert Ball
I love that I can get vet care for my…
I love that I can get vet care for my pups knowing Spot is there!
Insurer: Spot
By: Pam Souto
Took my puppy to the vet and got the…
Took my puppy to the vet and got the bill. Submitted my claim, and the claim was reimbursed quickly.
Insurer: Spot
By: Khuong Le
Poor Customer Service
The payment process was a mess, Fetch pet charged me twice and did not share the Policy Confirmation, I had to call them and made me wait more than 30 minutes, I used the chat and finally I got someone that helped me reviewing it, however she told me they never received the first payment!! Will have to dispute the first charge they made. I really hope this is the only bad experience I have with them.
Insurer: Fetch
By: Veronica Gomez Soto
Compassionate company
After losing two dogs a rep who I spoke with showed compassion and went above and beyond to support me during a difficult time. His care in following up with me every step of the way during my claim process and the companies respect truly made a bad situation easier.
Insurer: Figo
By: Wanda