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Took my puppy to the vet and got the…
Took my puppy to the vet and got the bill. Submitted my claim, and the claim was reimbursed quickly.
Insurer: Spot
By: Khuong Le
Poor Customer Service
The payment process was a mess, Fetch pet charged me twice and did not share the Policy Confirmation, I had to call them and made me wait more than 30 minutes, I used the chat and finally I got someone that helped me reviewing it, however she told me they never received the first payment!! Will have to dispute the first charge they made. I really hope this is the only bad experience I have with them.
Insurer: Fetch
By: Veronica Gomez Soto
Compassionate company
After losing two dogs a rep who I spoke with showed compassion and went above and beyond to support me during a difficult time. His care in following up with me every step of the way during my claim process and the companies respect truly made a bad situation easier.
Insurer: Figo
By: Wanda
This is a hard one for me
This is a hard one for me. They eventually paid the claim, but getting there was very difficult. It was extremely frustrating just trying to get a representative on the phone. When I did, I was transferred multiple times and then the person I spoke with didn't even have ALL the records that I had provided in front of them. I appreciate them paying the claim. I do not appreciate what I had to go through to get there.
Insurer: Embrace
By: myjobhelper.com
Great experience adding Wellness to my pet ins.
Amanda was so friendly and helpful, she was fun to talk to and the process only took a very few minutes.
Insurer: Fetch
By: BeckyLou
That was freaking fast
That was freaking fast! I got money deposited in my account the day after I filed the claim!
Insurer: Embrace
By: Chip Fields
Healthy Paws has been a lifesaver
Healthy Paws has been a lifesaver! We adopted two stray furbabies when they were young. One of them developed epilepsy a couple of years ago and it has been a challenge with all the medications and trying to regulate them. Healthy Paws was spot on with coverage when he started having seizures and helping with all the meds. He recently broke a tooth probably during a fall while having a seizure and it got infected. Healthy Paws covered his surgery. If it wasn't for his insurance there is no way we could afford his monthly meds or the surgery for his tooth. Even at the cost of insurance for both of the dogs (one of which has only used it once I think) it's well worth it for the help it's given us for the one dog. Highly recommend Healthy Paws pet insurance!
Insurer: Healthy Paws
By: ATLEVER
I made my first claim and within 4 days…
I made my first claim and within 4 days I had my money. Great company to deal with!!
Insurer: Spot
By: Jane Roberts