154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 03, 2024

Healthy Paws is hands down the best

My dog had a GI obstruction that required emergency surgery. The estimate ranged from $5K to $8K and seeing those numbers was daunting, but I had trust that Healthy Paws would come through for us as I have been a customer of theirs for over 10 years now. As expected, Healthy Paws covered everything I thought they would (80% per my policy) and got the reimbursement to my bank account within a week. I am incredibly grateful to the Healthy Paws team for truly being there for me and my dog and drastically reducing the stress involved in an already emotionally trying time.

Insurer: Healthy Paws

Veterinarian: Harmony Veterinary Clinic

By: Michele

Useful
May 03, 2024

Excellent Insurance

What a great pet insurance plan! We have 2 dogs and too out insurance. It’s been a huge relief to know they’re covered when the unexpected happens. London was fine one minute, diagnosed with Lymphoma and gone in a few weekd. You just never know. We are and have been happy with all aspects of the coverage through ASPCAs program.

Insurer: ASPCA

By: Bobbie

May 03, 2024

What can I say about Pets Best

What can I say about Pets Best? They're great! The platform is easy to use. Their benefits are explained clearly and their process is straightforward! My furry family member has had his health insurance costs covered since he joined our family 2 years ago! We are grateful for the service they provide in helping to make the burden of the costs of veterinary care a little easier on the wallet! I highly recommend them for your pet's healthcare needs!

Insurer: Pets Best

By: Ariel B.

Verified May 03, 2024

Worthless investment

Nothing gets approved by this insurance.

Insurer: Figo

By: MTP

Verified May 03, 2024

Accident/Illness coverage for dog <1 yr old

My miniature schnauzer had a significant illness vomiting for reasons unknown and an accident swallowing something he shouldn’t have both when he was 5-8 months old and luckily I had enrolled him in Spot Insurance which resulted in me saving about $1200 for treatment of both incidents even though I’ve only paid around $25 per month for coverage. Payment was prompt as promised as well!

Insurer: Spot

By: Glenda Champagne

Verified May 03, 2024

My experience with enrolling with …

My experience with enrolling with Prudent Pet with your staff went great .She very informative, professional and thorough. She was very patient with me . And , She also has a great heart .

Insurer: Prudent Pet

By: Arthulie Naturel

May 03, 2024

The claims process was very easy—no…

The claims process was very easy—no hassle with reimbursement. I handled all of it online.

Insurer: Pets Best

By: Robin Gray

May 03, 2024

Incredibly impressed!

I am a new customer and am incredibly impressed with my experience. 1. Easy claim processing on line. 2. Prompt processing of claims. 3. Excellent communications.

Insurer: Pets Best

By: John Roberts

Verified May 03, 2024

Sadie poisoning

Great and fast response to submission of the claim thanks for your commitment

Insurer: Figo

By: Fred

May 03, 2024

Do not waste your Money on Metlife Pet insurance

Much like the reviews before me, i'm stuck in the same limbo that others have been in. I've filed a claim in Feb and I'm still getting the runaround. I've talked to over 5 agents with promises of notes and escalations with nothing coming from it. After a few weeks my claim was closed with a status that not enough info was provided. I have a puppy that doesn't have a long paper trail which for whatever reason they kept asking for. I finally talked to an agent who was able to tell me which doc in particular they needed and provided me with an email to send it to. The claim was reopened and after a month they finally put a closed status on the claim. (mind you they are suppose to solve these claims in 5 to 10 days) When i talked to yet another agent, they stated that it was closed because it was a duplicate of a prior one. It has been a nightmare to deal with these people, they will gladly take your insurance money but refuse to do any actual work when processing the claims. The agent stated that they would escalate to a claims supervisor and that it would take yet another 3 to 5 business days.. like wth.. Why does it take that long to escalate an issue, especially a simple one. What bothers me most is that i took my dog in for a simple ear infection and an upset stomach. It's not like i racked up 10000's of dollars in medical bills. If you want a piece of mind, stay far away from this insurance, you are more likely to discover the cure for Cancer then to get reimbursed by this horrible company.

Insurer: MetLife

By: Will D

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