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I was having difficulty uploading a…
I was having difficulty uploading a document and called for help. The assistant was so helpful and friendly, called the emergency room and located the document for me.
Insurer: Fetch
By: Julie Eggen
Fetch has been very good for Bella
Fetch has competitive pricing, online support and easy to navigate app. My pup has been insured through fetch from the start, she had an accident recently and needed surgery. We paid in full at the vet and submitted all our claims, within 2 weeks it was approved, the money (after deductable $300) was covered 90% (as per our plan) was in my account 2 days later. I like the convenience of the online app and the easy to use website. I recommend Fetch.
Insurer: Fetch Canada
By: Jennifer Sichkaryk
Quick Turnaround
The quick, very quick, turnaround time to pay this last claim was fantastic. Past turnaround times had been dreadfully slow.
Insurer: Pets Best
By: New to area
Great Coverage
I have my beloved Gia covered by Healthy Paws Pet Insurance. I took this insurance out when I adopted her from a local rescue at the age of three. Over the last seven years I find that I am using the insurance more as Gia ages. Healthy Paws is quick to turn around my claims. I have trained myself to submit them when I get the invoice. They have completed some in as little as a day and never more than ten days. I am very satisfied with their service.
Insurer: Healthy Paws
By: Beverly Blair
DENIED
Turned in a claim form because our dog had a really tough time defecating. They denied it because somehow it’s related to his penis from a previous claim they denied. Looking at dropping them because at this point, I’m paying for everything out-of-pocket, so what’s the point!
Insurer: Figo
By: JM
Healthy Paws For the Win!
My dog had a GI obstruction that required emergency surgery. The estimate ranged from $5K to $8K and seeing those numbers was daunting, but I had trust that Healthy Paws would come through for us as I have been a customer of theirs for over 10 years now. As expected, Healthy Paws covered everything I thought they would (80% per my policy) and got the reimbursement to my bank account within a week. I am incredibly grateful to the Healthy Paws team for truly being there for me and my dog and drastically reducing the stress involved in an already emotionally trying time.
Insurer: Healthy Paws
By: Michele M.
A very happy customer.
In 30 years of owning dogs and cats I have never signed up for pet insurance so I was apprehensive about taking insurance on our new rescue. Veterinarian costs have become outrageous and I felt it was necessary. I researched a number of companies but felt Spot Pet Insurance seemed to offer the best coverage. I have not been disappointed. The claims are easy to submit. Spot's customer service is excellent and the communication regarding the claims is accurate and timely. I have set up my account for direct deposit and was pleasantly surprised when my claim was approved and the deposit was made within 5 days. I highly recommend this insurance company especially for a young animal. Just note that pre-existing conditions are not covered. I am a very satisfied customer.
Insurer: Spot
By: Joyce
Samantha Jenkins is an absolute…
Samantha Jenkins is an absolute rockstar, thank you so much for taking the time to explain different plan options to me and helping me find a better option for my needs. I hope you get recognized for your amazing customer service skills, especially during a time where customer service is lacking worldwide. Thanks again!
Insurer: Fetch Canada
By: Sarah Alexander
I would give 0 stars if I was able to
I would give 0 stars if I was able to I’ve had insurance with them for 3 years and they raised prices on me 2 times to a crazy amount I went from paying 105 to 187 which is insane I recommend using one of their competitors like wagmo or pets best insurance these people are crooks
Insurer: Trupanion
By: trey
Absolutely amazed
Absolutely amazed! I signed up for Pets Best a week ago. My dog had their appointment yesterday, after his appointment, I downloaded the app and submitted the claim, which was super simple. The very next day they had approved it my claim! I have dealt with other dog insurance companies and have been very dissatisfied and I can say that I truly will be recommending this company to all of my friends as well as my dog training clients
Insurer: Pets Best
By: April Schrader