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Incredibly impressed!
I am a new customer and am incredibly impressed with my experience. 1. Easy claim processing on line. 2. Prompt processing of claims. 3. Excellent communications.
Insurer: Pets Best
By: John Roberts
Sadie poisoning
Great and fast response to submission of the claim thanks for your commitment
Insurer: Figo
By: Fred
Do not waste your Money on Metlife Pet insurance
Much like the reviews before me, i'm stuck in the same limbo that others have been in. I've filed a claim in Feb and I'm still getting the runaround. I've talked to over 5 agents with promises of notes and escalations with nothing coming from it. After a few weeks my claim was closed with a status that not enough info was provided. I have a puppy that doesn't have a long paper trail which for whatever reason they kept asking for. I finally talked to an agent who was able to tell me which doc in particular they needed and provided me with an email to send it to. The claim was reopened and after a month they finally put a closed status on the claim. (mind you they are suppose to solve these claims in 5 to 10 days) When i talked to yet another agent, they stated that it was closed because it was a duplicate of a prior one. It has been a nightmare to deal with these people, they will gladly take your insurance money but refuse to do any actual work when processing the claims. The agent stated that they would escalate to a claims supervisor and that it would take yet another 3 to 5 business days.. like wth.. Why does it take that long to escalate an issue, especially a simple one. What bothers me most is that i took my dog in for a simple ear infection and an upset stomach. It's not like i racked up 10000's of dollars in medical bills. If you want a piece of mind, stay far away from this insurance, you are more likely to discover the cure for Cancer then to get reimbursed by this horrible company.
Insurer: MetLife
By: Will D
The rep I spoke with was very…
The rep I spoke with was very knowledgeable and polite.
Insurer: Prudent Pet
By: Eat
Joshua Sabado was extremely efficient
Joshua was extremely efficient, knowledgable and patient with my many questions. I needed to enroll 3 animals and he went over everything with me, costs, various options, etc. Already due to interaction with him, I was pleased with the company.
Insurer: Fetch
By: Leslie G.
Health Paws Pet Ins has been a life save!
Health Paws Pet Ins has been a life saver for us. With out this ins we would not have been able to provide for our little dog the health care he needed. He need major surgery and Health Paws was there for us. I recommend getting the insurance as soon as you get your pet. It is well worth having. thank you Sharon
Insurer: Healthy Paws
By: Sharon Stewart
The insurance is affordable!
The insurance is affordable! I pay monthly and it covers A LOT. The claim process is incredibly easy and super fast. Love this insurance for my dog.
Insurer: Spot
By: Delijha Morrello
The filing was quick
The filing was quick. The reimbursement was quick when I called out because I couldn’t figure it out was likewise thorough and quick can’t fold them for anything ….fine job.
Insurer: Embrace
By: Selina Long
Manypets honest review
**Review of Manypets Pet Insurance** Rating: ★☆☆☆☆ I have been a customer of Manypets for the duration of my pet's wellness policy & accident policy, which I purchased with the hope of mitigating the costs of my dog’s health needs. Unfortunately, my experience with Manypets has been overwhelmingly negative, prompting me to advise potential customers to consider other insurance providers. Throughout my policy term, I did not make any claims until it was nearing expiration. I diligently gathered receipts from veterinary visits and supplements, submitting them before my policy expired. Despite my efforts, my claim was denied. When I contacted customer service for clarification, I was informed that the submission was rejected due to a 180-day filing rule, buried in the fine print of the policy terms. The lack of transparency regarding claim submission deadlines is a critical failure on the part of Manypets. Such important stipulations should be made clear at the outset, not hidden away, which feels deceptive and undermines trust. Furthermore, when I attempted to address this issue and cancel my service, I encountered unhelpful customer service with no access to a supervisor and an inability to immediately cancel my account. In conclusion, I have paid thousands of dollars in premiums without any return, faced with what appears to be deliberate inconvenience designed to discourage payouts. Based on my experience, I strongly recommend choosing a more transparent and customer-friendly pet insurance company. Manypets has not only lost my trust but also my business.Mimi canceled my policy today and they are refusing to refund my money when. The policy does not renew until May 5, 2024. I think I may need to contact the Better Business Bureau.
Would not recommend
Would not recommend. We started trupanion when our dog was 3 years old and very healthy. Like any dog, has had an occasional nominal injury. When she did get an injury at the age of 5, requiring X-rays and extensive treatment, Trupanion denies the claim stating it “could be pre-existing” and we could file an appeal. After debating extensively with the manager and rep, it was clear that this was their process to avoid paying.
Insurer: Trupanion
By: Jake W Morrison