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Samantha Jenkins is an absolute…
Samantha Jenkins is an absolute rockstar, thank you so much for taking the time to explain different plan options to me and helping me find a better option for my needs. I hope you get recognized for your amazing customer service skills, especially during a time where customer service is lacking worldwide. Thanks again!
Insurer: Fetch Canada
By: Sarah Alexander
I would give 0 stars if I was able to
I would give 0 stars if I was able to I’ve had insurance with them for 3 years and they raised prices on me 2 times to a crazy amount I went from paying 105 to 187 which is insane I recommend using one of their competitors like wagmo or pets best insurance these people are crooks
Insurer: Trupanion
By: trey
Absolutely amazed
Absolutely amazed! I signed up for Pets Best a week ago. My dog had their appointment yesterday, after his appointment, I downloaded the app and submitted the claim, which was super simple. The very next day they had approved it my claim! I have dealt with other dog insurance companies and have been very dissatisfied and I can say that I truly will be recommending this company to all of my friends as well as my dog training clients
Insurer: Pets Best
By: April Schrader
Competively Priced and comprehensive policy choices
Easy to understand and comprehensive policy. Premiums were very competitive with other providers
Insurer: Fetch Canada
By: Troy Hannweber
Stephanie is Great...However
Stephanie is Great...However, for newbie's like us we would like to know what differentiate insurance providers from amongst themselves. It is hard to ask about items that we don't know to ask. Thankfully Stephanie did tell me some pointers to ask about when shopping for pet insurance. If you would provide that kind of assistant would be greatly appreciate.
Insurer: Prudent Pet
By: Tarek
Simple Claim Process
I submitted my first two claims with Spot Pet Insurance. The process was easy to follow, the questions and information I had to provide was nominal, and the turn around time to process was phenomenal. I was pleasingly surprised at how simple it was to submit a claim and how quickly Spot Insurance reimbursed me for the money spent. I highly recommend them for pet insurance needs!
Insurer: Spot
By: CCinUp
The time it takes to be processed is long
The time it takes to be processed is so long. Still waiting on a claim to be processed especially. Submitted a couple claims the same day cause I forgot to do them earlier and got most of them back already but still waiting. And I think in some cases there could be a better explanation of why I’m not getting money. And sometimes it feels like every time I submit a claim it’s just goes towards deductible every time and I get nothing back but when it doesn’t say towards deductible I get a decent amount back but it feels I don’t get back what I should, but then again my pups haven’t had anything major until this last claim I haven’t received so that’ll be the main test especially since the deductible is supposed to paid. But its still great that I get something back
Insurer: Pets Best
By: Karissa Piros
my claims experience has been nothing…
my claims experience has been nothing but painful! I have 4 dogs ranging in age from 6 to 13, the senior dogs are constantly profiled for exceptions on every wellness claim I have made. when I take my pets in for their yearly check up and vaccinations my vet will often send me home with an additional medication to help with the injection area pain some of them have. because of that clearly labeled items like the exam fee and canine wellness blood panel were denied. I contact embrace about this and I am still waiting for it to be corrected. finally any claim made for my oldest dog is never reviewed and approved at first submission. it will take at minimum a month for them to review and request additional documentation from my vets office only for them to again exclude the basic exam fee from the claim. its exhausting having to correct their work on every claim made.
Insurer: Embrace
By: Neka Highland
They process claims quickly and fairly
They process claims quickly and fairly. It is nice to know that we have a reputable company insuring our boys.
Insurer: Figo
By: Philip Hunnicutt