154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 08, 2025

Fast claim assessment!

Fast claim assessment!

Insurer: Trupanion

By: Christa

Verified December 08, 2025

It was easy to follow the prompts

It was easy to follow the prompts

Insurer: MetLife

By: Annette

Verified December 08, 2025

The ease of using the portal to file a…

The ease of using the portal to file a claim and upload necessary documentation. The timeliness of the reimbursement was excellent unlike some companies where one has to wait 7-14 business days for reimbursement.

Insurer: MetLife

By: Carmen Mackey

Verified December 08, 2025

So great!!!!

Before MetLife Pet Insurance I had another insurance. I have to say I have had nothing but the best experience with MetLife. The customer service people are extremely helpful and so very nice and the app is so extremely easy to use. I have recommended some of my colleagues to switch their pet insurance to MetLife. Thank you so much for being so great!

Insurer: MetLife

By: Lina Dworak

Verified December 08, 2025

The customer service was great

The customer service was great! The agent was able to answer all of my questions, and was very helpful. Only issue was sorting through information on the website when it came to insuring multiple pets and making comparisons. I only just enrolled, so I cannot speak to the insurance plan and if I needed to use it yet.

Insurer: Nationwide

By: Erin

December 08, 2025

After giving money to them for around a…

After giving money to them for around a year and half to two years, not a single time have they actually done their job and helped with any medical bills for my cat. He needs dental surgery, which is something they should cover, and now, much like the crap that is human insurance, they have found any excuse possible to not help. I don't enjoy donating money to businesses. Cancelled as soon as they denied as they are totally worthless and I can't recommend enough against them. Terrible people, terrible company, totally worthless, exists just to take your money. This has been, in my experience so far, wholly just a scam. Also, you can't even cancel without having to go through support. There is no other way to cancel, the website is garbage, there is no app or anything, so basically every red flag to tell you they are basically just a scam that will try to make it annoying for you to leave.

Insurer: Trupanion

By: Sky

Verified December 08, 2025

Easy enrollment

I have thought about pet insurance for a year. I honestly waited because I thought it would take a long time to register. I was surprised how easy it was and very self explanatory

Insurer: MetLife

By: Julie Suncire

Verified December 08, 2025

Easy enrollment

This was easy to enroll in.

Insurer: MetLife

By: Shannon Faulkner

December 08, 2025

Healthy Paws is Unethical

They cancelled my policy bc my puppy was sick, then blamed the cancellation on me “missing payment”. Ive written back to Healthy Paws explaining to them thats simply false and negligent on their part. I could care less they dropped me but lying on a cancellation policy is slander. Buyers beware stay away from these crooks 👆👆👆.

Insurer: Healthy Paws

By: Thomas Sabbio

Verified December 08, 2025

Fast and efficient!

We've always had a good experience with MetLife. Using the app makes it very easy to submit a claim and reimbursement usually comes within a week or two at the most.

Insurer: MetLife

By: Kathleen E.

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