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Thankful for SPOT's communication, professionalism, and fast resolution of my claims!
Although it seemed like I spent a long time submitting my first two claims, it was worth the time and effort! One phone call and all my questions were answered, great customer service! Within two days, the claims were in the "Processing Phase". In one week, my claims were completed, and the money was transferred via an ACH transaction into my bank account! Thankful for SPOT's communication, professionalism, and fast resolution of my claims!
Insurer: Spot
By: New Samuel's Customer!
Amanda was very helpful
Amanda was very helpful, kind and personable. She was an absolute gem to talk to and to help figure out my policy switch information. I really appreciated all her help and her kind words.
Insurer: Fetch
By: Teagan Martel
Easy Peasy!!
Easy way to fill out MetLife Pet Insurance for my two furries
Insurer: MetLife
By: Kenyatta Corrie-Boling
Thank you for paying Tiger's claim so…
Thank you for paying Tiger's claim so promptly, much appreciated. Lisa
Insurer: Fetch
By: Lisa
Support during a time of need
Our beloved cat Tai suffers from worsening symptoms due to his chronic kidney disease developed at a young age. There have been numerous urgent care visits, frequent hospital checkups, and a constantly growing list of medications that together pose a great deal of financial burden. Healthy Paws has been instrumental to making this journey sustainable. We are extremely grateful for the help and would recommend any pet owners to Healthy Paws.
Insurer: Healthy Paws
By: Kevin Chen
Very knowledgeable
Very knowledgeable. Answered all my questions. For being new to this put my mind at ease
Insurer: Fetch
By: Tim
I like doing things online and seeing…
I like doing things online and seeing things written out. Chat function also helpful. I liked that it saved my information between sessions.
Insurer: MetLife
By: Crystal C Sims
Claim Processing Was Timely
Processing time for my claim was good. I had to print a claim form, fill it out and send a copy by email. The online portal didn’t work for me for submitting my claim. I’m not sure why they wouldn’t pay for sales tax or medical disposal fees, but those were minimal, so overall, I gave them a four star review.
Insurer: Spot
By: Renee Hubbard
Very smooth claims process
Very smooth claims process. Payment received in record time. This insurance has allowed me to financially care for and keep my dog after being diagnosed with serious GI issues. Highly recommend!!
Insurer: MetLife
By: Robin & Juliet