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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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easy to file claim
easy to file claim, Fast reimbursement straight in to my bank account 3 days. Best company I have ever worked with.
Insurer: Spot
By: Harley Robertson
All is good so far we will see how it…
All is good so far we will see how it pays
Insurer: Pumpkin
By: customer
Very pleased with their service
Easy to use,all online and money is in my bank account in 5 days. In 2 yrs,I have had no bad issues with Spot.
Insurer: Spot
By: Debra Shryock
Great insurance!
Customer service is very helpful. Claims are easy to submit and quickly processed.
Insurer: Spot
By: Melissa K
Amazing Insurance!
I have completed four claims so far and the process is so quick and easy and painless. I definitely recommend Spot Pet Insurance and plan on renewing every year if they keep up the good work. Thanks, Team!
Insurer: Spot
By: Trevor
How fast the process was and keeping in…
How fast the process was and keeping in touch with me every step. Good job!
Insurer: Spot
By: Kim
Great customer service!
Great customer service! He explained everything about my policy and answered my many questions nicely. It is my first time using this company. I will recommend them to all of my friends.
Insurer: Trupanion
By: Molly Williams
Claim submission
Process of submitting claims is super easy, and exceeded my expectations.
Insurer: Spot
By: Heather Brunetta
Spot wants to do right by your pet
I was initially very annoyed that the only time this company asked for six months of past medical records was when I filed a claim for euthanasia. Moreover, when I called the claims office I was routed offshore where several people were rude, poorly trained and generally unhelpful. I had to ask for a supervisor callback to get any information. However, I have changed my opinion on this company and it is significantly better than before. The claims were processed in a week ( a couple of days after receiving the records from the vet). The reimbursement amount was acceptable. One needs to understand that the reimbursement is between 70-90% of the ALLOWABLE CHARGES based on what is reasonable and customary for your area and that charge. Don’t expect them to pay for prescription dog food. I would appreciate for Spot to respond with their policy and whether they ever pay for it. In general, they responded to the above concerns in a timely and professional manner. You can expect your premiums to increase every year even if you never file a claim. I would most definitely recommend this company. I believe that they want to do the right thing.
Insurer: Spot
By: Dimitrius Dante
Quick claim payment
I submitted my claim and within a few weeks I received a check for claim.
Insurer: Embrace
By: Tammy M