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Quick on reimbursing money back
Quick on reimbursing money back. Haven't had no Issues. I've been with pets best for 4 years.
Insurer: Pets Best
By: Lorena M.
I did the research and decided to go…
I did the research and decided to go with Pumpkin and could not be happier. Everything from submitting claims to getting reimbursed is super simple and fast. Personally, I think it's the best pet health coverage in terms of providing preventative and accident/illness coverage. It does not provice dental but very few plans do with minimal coverage.
Insurer: Pumpkin
By: CH
Do not purchase this insurance
Do not purchase this insurance! I paid for 6-7 months and never got 1 claim paid for. They are a rip off. My personal insurance company whom i insure my cars through has quit selling Embrace Pet Insurance after my experience. I would give them 0 stars if it were possible.
Insurer: Embrace
By: Terry G
I am new customer as of November 2023. And attempting to find out if this insurance plan is useful to me or not as I have a healthy three-year-old French bulldog. am currently attempting to submit…
I am currently attempting to submit claims for an ear infection for my pet. I am very poor with the Internet and computer systems. The staff is very kind it’s automated so many times it takes both sides longer to implement what they requesting. Recently I sent a five page, fax of all the medical records that I do have. I think the problem is my doctor did not reply to them in a timely manner or at all. I adopted my pet at the end of 23 and sought insurance at the end of 23 knowing that I would not be eligible for any claims. This year, however I have had a month-long encounter with my veterinarian regarding an ear infection that I believe has been cured. The confusion might be that the insurance company thinks I am claiming allergy medicine however I know that she is not eligible as that was a pre-existing condition. Looking for staff comments everyone has been wonderful. The system just doesn’t always work for older people who don’t have the skills to pull that together.Maddie Baldo/ FP130000239921 I hope this is helpful.
Insurer: Figo
By: Susanne BALDO
Thank you to appeals
I would like to share my most recent experience. I have a kitten who got very sick. He was hospitalised for over 2 weeks. Long story short because he was seen within the first five days for diarreah it was pre-existing. Milo ended up with FIP, It wasn’t related to the pre exisiting. Through the appeal process and my veterinarian Trupanion paid a large portion of my bill. I’m very grateful for this. I’ve had Trupanion for 13 years and with 6 animals. They have ALWAYS paid out for me. Thank you Trupanion For reopening the case and paying part of my bill Fondly, Sandra A.
Insurer: Trupanion
By: customersandra
Clear communication and quick…
Clear communication and quick resolution. Professional responses and timely updates. The platform was easy to use and there were no surprises. This let me worry about the important things, Picchu.
Insurer: Spot
By: T I
Great customer service
Thank you for such a quick turn around. I was surprised how fast our reimbursement came!
Insurer: Embrace
By: Mary Bassett
We have been very impressed with…
We have been very impressed with Embrace Pet Insurance. Their mobile site was extremely easy to use and our claim was processed and refunded to our account very quickly. We were glad we had Embrace and it was one less thing to have to worry about while we navigated our dog’s illness.
Insurer: Embrace
By: Trashyyard
Thank You, Spot Pet Insurance Family!
It is too easy to file a claim on-line. The turnaround time is quick, and the reimbursement follows the same way! Friendly customer service representatives are always a plus!
Insurer: Spot
By: Kim Miller
When I take my dog,"Lily Rose" to the…
When I take my dog,"Lily Rose" to the vet I file Lily's visit within a day or two. You promptly take care of it. You apply it to my deductible. I love the promptness of your company. I have had to call a couple of times and your staff has always been polite, courteous and caring. I am very happy with the service I have experienced. Your company is is tops with me.
Insurer: Pumpkin
By: Jill Hollingsworth