224,505+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Delayed claim response
I submitted a claim on July 7th and it is August 6th and I have not heard a response on my claim. I'm very disappointed. That's a long time not to hear anything. I can understand a week or two but a month. I want to be nice and I want to be kind but I certainly don't understand the delay. Maybe I picked the wrong insurance company. I'm not sure
Insurer: ASPCA
By: DM
They have treated us nicely and…
They have treated us nicely and answered our questions to a satisfactory level. They are willing to answer your questions as they are open 24/7 which I was really nervous about since I had several questions. I definitely recommend!
Insurer: Pets Best
By: Sadie Siddiqui
Once all the paperwork is in
Once all the paperwork is in, I was sent a check for 80%. Perfect job!
Insurer: ManyPets
By: Tyler
Quick and easy to file for…
Quick and easy to file for reimbursement.
Insurer: Embrace
By: Robert Blum
Everything was quick and easy and the…
Everything was quick and easy and the rate is reasonable.
Insurer: ManyPets
By: John Stefanik
Great all around.
Easy, quick claim submitting and fast response and payments.
Insurer: Figo
By: vicki odom
Good Experience during a sad situation
Unfortunately we had to put our fur baby of 8 years down after trying to save her. Submitting the claims was very easy. I did misunderstand and submitted something that I didn't need to, called Embrace and they were very helpful and understanding. After submitting it was a very short while when the reimbursements arrived. I will use Embrace again, once we decide to find another fur baby.
Insurer: Embrace
By: rose
I wrote a review before I got my claims reviewed...
I wrote a review before I got my claims reviewed. I mentioned how easy it was to start the claim and how responsive they were at first. I had 7 claims due to an unfortunate week for my puppy were we started with a possible leg injusry and x-rays and ended having bladder and urethra surgery, thousands of dollars. I was ready for the expected run-around and request for "more information", "more paper work", "time to review" and not having access to the funds (which insurance or not, my puppy would have gotten his care no question about it), requiring mayor life adjustments. 1 week later my claims were still waiting to be in review status, I sent an email requesting an update and the response I got back 5 days later was not what I expected. Five (5) of my seven (7) claims were resolved and approved for reimbursement! 1 week later 5 claims were already reimbursed. No not, the ones with the lowest ammount, surprisngly as it might be, maybe a coinsidence, but the highest amount claims were paid first! (1 claim alone was over 8,000 USD!!) A week later claim number six (6) was paid, there was a delay because of me submitting the recepit, but not the itemized one (instructions say to do so, I failed at that). The last claim, which was one with one of the lower amounts took a little bit to get resolved. Somehow the receipt kept getting "lost" or could not be found. After several emails to the general assistance mailbox I was surprised that I was contacted directly by a case manager asking me to correspond with her directly and she talk to me on Friday, Wednesday morning I had the reimbursement in my account. I will definetely recomend Embrace and my experience was not perfect but was way above and beyond what I expected and I did not even waited a month to have thousands of dollars reimbursed. I have told the story to family members that have other insurers and they even asked me to see the emails, they could not beleive how fast an easy it was! I am definetly glad I chose them.
Insurer: Embrace
By: James R.
The amount of coverage for the price is great!
The amount of coverage for the price is great compared to many others. The ease of signing my pup up was easy and quick.
Insurer: Spot
By: PHYLLIS G PETTIT