224,517+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,517 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,990 reviews

4.9
Healthy Paws

11,388 reviews

4.9
Fetch

5,948 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,370 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 12, 2023

Pet insurance

Easy to fill a claim agents always helpful no complaints

Insurer: MetLife

By: Hugo

Useful
Verified August 12, 2023

Claims

It’s very easy to file a claim and they quickly review it and let you know what the outcome is.

Insurer: Figo

By: customerMonica

Verified August 12, 2023

Fast and easy

Fast and easy. Directions were simple to follow and answers and asks given promptly

Insurer: Embrace

By: Aisha M

Verified August 12, 2023

Easy to file claims.

Easy to file claims.

Insurer: Pumpkin

By: Gcbuy

Verified August 12, 2023

Quick and easy to submit claims.

Quick and easy to submit claims.

Insurer: Figo

By: Britney

Verified August 12, 2023

GREAT Figo Customer Service!

The Figo customer service agents are all very knowledgeable, very friendly to talk with and very efficient in getting answers to our questions and any issues resolved.

Insurer: Figo

By: David L

August 12, 2023

Thank you!

This is by far the best pet insurance company. I’ve never heard of lemonade before until a friend mentioned that they use it for their dog! The process was super easy to step but and BEST prices. I am a full time student and full time employee and Lemonade has definitely helped me out! From getting my fur babies vaccines and stuff lemonade has had my back. I refer all my family and friends to use this app and I will FOREVER use Lemonade!!

Insurer: Lemonade

By: Gianna

Useful
August 12, 2023

Pets Best delays paying claims

Pets Best is always very slow to review claims when they owe me money. When I haven't met my deductible they are nice and prompt. If I had it to do over (and I will with future pets) I would NEVER buy insurance from this sham company. *edited to respond to Pets Best's ridiculous response: There is nothing "complicated" about a thyroid test! Whenever you owe me a reimbursement it takes a long time. Until I've met my deductible you are fast. It's your pattern.

Insurer: Pets Best

By: Galcath

August 12, 2023

Angela is the best

Angela was absolutely amazing. She deserves a raise. She identified a plan that would work perfectly for my dog. She answered every question with a positive and precise response. I have dealt with many customer service representatives and very few compare to her. This experience was one of the best that I have had through a phone call. Thank you so much, Angela.

Insurer: PetPartners

By: Megan Taylor

Verified August 12, 2023

They showed care and compassion

They showed care and compassion. I think it would be beneficial to add an additional vet to help with the work load.

Insurer: ASPCA

By: Rita Aziz

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