154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 02, 2024

Scam.

Purchased insurance for my cats. Took them to the vet for illness. They claim 1 day decision time on claims. Took about 5 days. Bill was $284.90 with a $100 deductible with 90% reimbursement. Covered no part of the bill and even managed to claim that I didn't cover the deductible despite that the bill was nearly 3x the deductible. For my other cat, insurance was purchased around 10 months ago. Made a claim on it which surpassed the deductible. Still says $0 of the $100 deductible has been met. **In response to calling their customer service team, I have. They lied to me multiple times and made up lame reasons for declining coverage- somehow an examination fee (the fee the vet charges to examine the pet) is a "pre-existing condition"? I explained that to them but they continued to stay that is a pre-existing condition. Somehow a test that diagnoses them with a new condition that they never had is also categorized as a "pre-existing condition". I called her out on this. She hung up on me. Scam company. Only sign up for their coverage if you want to throw away your money.

Insurer: Spot

By: Aaaron

Verified June 02, 2024

They quickly reviewed & paid my claim

They quickly reviewed & paid my claim. It was a big hospital bill as we had to rush our dog to a 24/7 hospital on a weekend after she collapsed.

Insurer: Spot

By: Bob Klein

June 02, 2024

Received in formation and notice of…

Received in formation and notice of payment within 1 week of submitting. Both of our dogs have insurance through Pets Best. Process is efficient and fast. Thank you!!

Insurer: Pets Best

By: Kelly Nesbitt

Verified June 02, 2024

Just started

Just started with them but so far it has been easy and quick.

Insurer: Spot

By: Michele

Verified June 01, 2024

Prompt processing

I appreciate the easy electronic submission & then prompt review & payment. Thank you.

Insurer: Figo

By: Jane

Verified June 01, 2024

Enrolling in the pet insurance was very…

Enrolling in the pet insurance was very easy. A couple of months later, my dog had an incident with exposure to a toxic substance. I immediately took him to a pet emergency hospital and he was taken care of. Spot insurance processed my claim for reimbursement and received it with no questions and within a week. Thank you for making it easy to sign up and process a claim.

Insurer: Spot

By: Trish

Verified June 01, 2024

I give Embrace Pet Insurance Two Thumbs Up!

I was skeptical about getting pet insurance. Embrace has turned that around. I am pleased to how easy it is to submit a claim and the timely manner of their response to my claim. I highly recommend Embrace Pet Insurance.

Insurer: Embrace

By: Madeline Flores

Verified June 01, 2024

My dog is still alive because I have HealthyPaws

My dog has been constantly injured and or sick for years it seems and HealthyPaws has been a lifesaver. I wouldn’t be able to afford this dog without them. They will always work with you and their claims system is so easy to use. They have often reimbursed through Direct Deposit before vet payments have even cleared my account. 5/5 would receommend and use them for again!

Insurer: Healthy Paws

By: Alyssa

Verified June 01, 2024

Affordable insurance for Pet Owners.

Affordable insurance for Pet Owners. Easy use of App to submit claims with quick reimbursement of funds.

Insurer: Spot

By: Ruben Rivera

Verified June 01, 2024

quick review and reimbursements

Very timely.

Insurer: Spot

By: Dani

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