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I have to say I’m impressed with Spot
I have to say I’m impressed with Spot. Within less than a week of my pups surgery my claim was processed and the payout on the claim was in my bank.
Insurer: Spot
By: Jessica Gales
WASTE OF MONEY
Just cancelled the insurance. Unless you have a ton of money to pay for a procedure amd/or you get the insurance when your puppy is born, it is a waste of money. They will always find preexisting conditions even if the injury is an accident and unless you can pay for the treatment upfront, which most people cannot afford to do, then it’s doesn’t matter that they “might” reimburse you. This insurance will not save your dogs life if you cannot afford a procedure up front. So it’s not worth the expensive premium. Save that money in an in case of emergency account and then you’ll actually have the money upfront if something happens.
Insurer: ManyPets
By: Diana Prince
Excellent customer service
Excellent customer service, always so pleasant, friendly and helpful when I call. Quick claims processing and reimbursement! Thanks so much.
Insurer: Spot
By: Linda Silver
Easy and Fast
The claim process is very easy. My claims are reimbursed quickly and accurately. I'm very happy with Spot Pet Insurance! This is where I will insure all my pets from now on!
Insurer: Spot
By: Sandra Torres
Haven’t had an issue yet on submitting…
Haven’t had an issue yet on submitting and getting claims approved. The rules are pretty straight forward. So far so good!
Insurer: Spot
By: Len S
This policy’s coverage has saved our…
This policy’s coverage has saved our dog’s life. We couldn’t afford the treatment he needs without it. Filing claims takes only minutes and we’re reimbursed quickly. So so happy we enrolled with Fetch!!!!
Insurer: Fetch
By: Swhipkey
I recently claimed for two flea collars…
I recently claimed for two flea collars and Heartworm medication, which are covered under my Wellness plan. The claim process was so easy and I was reimbursed in less than a week!
Insurer: ManyPets
By: customer
Very happy with Healthy Paws
I've been with Healthy Paws for several years now and only recently needed to submit claims for my aging doggy. In every instance, I have been very very happy with the immediate response and conclusion. It was simple and quick and the agents working were always so friendly and answered any questions. Their customer service is definitely exceptional. We are VERY happy with Healthy Paws. I recommended them to my sister with two dogs as well.
Insurer: Healthy Paws
By: Lily
Great customer service
We continued insurance that was provided from our puppies breeder. Unfortunately at 4 our dog declined rapidly and he was put to rest. Trupanion was so empathetic when I called to cancel my policy. This happened 2 months ago. Today I received a hand written card from trupanion sending their condolences. I will definitely use Trupanion again in the future
Insurer: Trupanion Canada
By: Natasha
ANYONE WHO WANTS PUMPKIN PLEASE READ…
ANYONE WHO WANTS PUMPKIN PLEASE READ THIS!!!! THEY ARE HORRID!!! THEY LOOK TO DENY!!! I had pet insurance for my young pet and it was cancelled because the company exited the pet insurance business. I think that should be illegal without rolling you over somewhere but is what it is. My pet is young (at the time, 2) and healthy so I wasn’t worried. On the day my dog went to get his glands expressed, something he had done a couple of times before, he was very lethargic and had trouble getting up on the bed. It took weeks to diagnose him with a partial ACL tear. The day I took him to vet my insurance was activated BUT they said bc I called for appt day before (for anal glands not illness) nothing would be covered. Gets worse!!! My dog was misdiagnosed multiple times, big bills. More than the $10k pumpkin recommends. Not that I saw any of it. Apparently partial tears are hard to diagnose (esp if you mri the wrong area!) 1. My dog had his glands expressed. Naturally pumpkin said the visit was for lethargy and pain and I’m disqualified. My coverage for ACL began THAT DAY like I couldn’t wait one or two or three days. I didn’t take my dog in for lethargy. 2. The drs office SENT A NOTE on appeal that the visit was for anal gland expression that this is what I called for. They didn’t put it on the bill bc they did it for free bc my bill was quite large from x rays. I explained the trouble this caused me. I identified the tech who did the expression. Pumpkin not only denied it but wouldn’t discuss the drs note. You will not be allowed to talk to a human. YOU WILL NOT BE ALLOWED TO TALK ON THE PHONE TO A HUMAN. 3. I was continuously covered and sent proof. 4. Dont be swayed by their coverage without age limitations provision like I was. I looked at three insurances and I had a hard time deciding between them. I was worried about my dog getting old without coverage. I didn’t read enough about it. Bottom line- reviewers have written the coverage goes up astronomically for older dogs and of course your max stays the same. 5. This is THE MOST DISGUSTING PART. Because they tested my dog for everything and some tests showed up mildly positive (you know how you get blood tests some things aren’t in the band but no dr contacts you) they (pumpkin) sent me in an email other illness exclusions I’d have because of the testing. Hilarity- my exclusions are ILLNESS A VS ILLNESS B they wrote that for real! Because nothing was diagnosed! It was all SPECULATION. go to the Dr get a million tests and this is what happens. But pumpkin is a riot- my dog will not be covered for what COULD BE illness A or B. Not kidding. I imagine the list would get longer. I am warning you- this company will LOOK FOR A REASON TO DENY YOU and they present themselves as the opposite. You may think well you’ll be ok if you sign up from birth but I don’t because every insurer has exclusions and you may not think they apply in your dogs situation but a company like pumpkin LOOKS to apply them as broadly as possible even ignoring documents from your own Dr. They were often unkind over email switched me between many people over email and said no one gets to talk to anyone over the phone about these matters. the whole experience was distant and inhuman. I plan to find ways to warn others. I call it a rubber stamp no because they did NOT ADDRESS THE EVIDENCE IN THE APPEAL AT ALL. Had other evidence too but thought this was bulletproof. I complained to the state insurance commission but man is it is a long process. I plan to follow through with any legal action I can. But how do I win? Suppose I do I think they’ll connect anything major to my dogs hospital visit and tests even without a diagnosis or ongoing symptoms. That’s how insidious they are. PLEASE PLEASE PLEASE FIND ANOTHER INSURANCE. YOUR BELOVED DOG DESERVES MUCH BETTER!!!!! Pumpkin has a stock reply. They use this same response for anyone who disputes if a condition was preexisting. This is the level of customer care you will get. They will not reply to anything specific. I imagine they’ll look for exclusions even for the youngest of puppies. Just a matter of when.
Insurer: Pumpkin
By: M G