224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The customer service rep was excellent…
The customer service rep was excellent in helping me pick the best policy for my dog.
Insurer: Prudent Pet
By: Amauwa Igwe
Pets Best makes making a claim super…
Pets Best makes making a claim super easy! The process is quick and they explain what money goes where.
Insurer: Pets Best
By: DD
Very Satisfied With PetsBest Pet Insurance
Very fair pricing. Good wellness coverage paired with accident/illness coverage you can flex to your needs make this a great pet insurance option. They have real people that answer the phone and give reasonable answers. I did a lot of comparison shopping and have no plan to switch out in the foreseeable future.
Insurer: Pets Best
By: David Weinstein
Avoid this company!!!!
I took out a policy 3 1/2 years ago with this company and have faithfully paid my premiums on time ever since. I have not needed to file any claims thus far BUT we were just notified today that not only are they refusing to renew my policy but are transferring it to another company and the premium will almost double. My dog is not even 5 years old and very healthy, so we consider this to be outrageous. We are seniors on a fixed income and as of today, we canceled the policy altogether. Spot is a complete rip off and I would suggest avoiding them at all costs.
Insurer: Spot
By: Kathleen Bergeron
Denied my claim without contacting me first or conducting an investigation
I have had Pets Best insurance for more than seven years. I submitted a large justified claim near the policy limit of $5,000. It was denied without justification. I will be appealing and if necessary bringing a lawsuit to enforce their contract with me. Be careful with all of their exclusions.
Insurer: Pets Best
By: Russell
Provided no assistance or…
Provided no assistance or reimbursement. Policy coverage hard to understand. Delayed response.
Insurer: Figo
By: ANDREW BROWN
Very inconvenient claim process
We had Healthy Paws prior to switching to Embrace and it seems like the reimbursement process with Healthy Paws was so much easier. Embrace takes forever to review a claim and makes us follow up with the vet on things they should be doing themselves.
Insurer: Embrace
By: AG
I cannot say enough good things about…
I cannot say enough good things about my experience with Tattianna. In helping me with my claim she was kind, caring, knowledgeable and so patient. You are fortunate to have her on your staff. Please thank her for me.
Insurer: Fetch
By: Beth Brinson
Great for New drivers.
We did a lot of research and asking around and decided to go with sonnet. This is definitely the best company for a new driver. Customer service is a breeze. Definitely recommend.
Insurer: Sonnet
By: Christina Lowery-Hughes
The only real review on here not written by a bot
They simply refuse to reimburse any of their claims, I have been waiting for over 6 months. I have provided all of the documentation, notes from the vet, etc but they simply will not move the claim forward. They respond with “we need more information.” These are all claims they are supposed to cover with my plan. The vet has sent everything they requested but they continually kick back ever claim. If you try to call it’s impossible to get anyone on the phone. This is a scam, would not recommend!!
Insurer: Embrace
By: Michael McCarthy