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We have had Trupanion for 10 years…
We have had Trupanion for 10 years since our Pomeranian Enzo was a little puppy and we LOVE, LOVE, LOVE you! You are so responsive and pay very quickly. Your customer service is always friendly and helpful! With every pet we will continue insuring with Trupanion!
Insurer: Trupanion
By: Kat DiPiero
Not Just Customer Service…but Genuine Kindness
I had several concerns today with my policy. I was so fortunate to have probably one of the kindest Customer Service Representatives that I have ever spoken with …Gerrone. He was very helpful, supportive, informative, and very kind and compassionate…while being professional. He was able to address all of my concerns and questions…giving me a feeling of relief and satisfaction in my insurance coverage for my little one. I hope this review reaches the proper person to show some type of recognition for Gerrone’s representation of Fetch…but also for the genuinely kindness he shown me today. Fetch …you have Gerrone to thank for my continuing my policy today. Thank you Gerrone… And May your kindness return to you 100 fold. Debra Kilgore Piper’s Mom December 9, 2025
Insurer: Fetch
By: Debbie Kilgore
Claims don't get paid in a timely manner
Honestly, I wouldn't recommend this insurance to anyone. Our claim got declined for our pet I submitted all the paperwork that they requested and after the claim got declined it's still unclear what else they needed. I had all the vet visit paperwork that they needed and all the bills that I paid for out of pocket it's unfair that I am paying for insurance and it didn't get approved. Just disappointed I will be canceling my policy and going elsewhere.
Insurer: Fetch
By: Douglas Galicia
Claims processed in a timely manner
Claims processed in a timely manner, everything clearly explained. App is convenient and easy to use. Customer service reps knowledgeable, helpful and professional.
Insurer: MetLife
By: MARC
Easy application with all pertinent…
Easy application with all pertinent information.
Insurer: Nationwide
By: customer
Healthy Paws is a great pet insurance
Healthy Paws is a great pet insurance. Submitting a claim was easy, straitforward process. Fast reimbursement, clear explanations. Would highly recommend to any pet owner.
Insurer: Healthy Paws
By: Irina V.
Really easy and quick to get refunds…
Really easy and quick to get refunds back!
Insurer: MetLife
By: Dani
Great customer service.
Great customer service. Excellent explanation of benefits. Took necessary time to be thorough and clear about all options and details.
Insurer: Nationwide
By: Chris
Why we love Healthy Paws
We have had our Healthy Paws insurance for our dog, Jax, since he was a puppy and it always gave us a feeling of security knowing we had excellent coverage in case anything ever happened to the most important part of our lives. Almost ten years later we found ourselves facing Jax needing to have two hip surgeries over a short time span. He had excellent care and his surgeries were covered at 90% by Healthy Paws (based on the coverage plan we have). He is now going to have excellent rehabilitation to ensure he heals well and builds the muscles he needs to live a healthier and pain free life and Healthy Paws covered that as well. We were reimbursed quickly following our submission and it gave us such peace of mind. I would recommend Healthy Paws to every pet parent and will always have coverage for all my pets. Submitting claims is incredibly easy using the app and customer service is very responsive to questions.
Insurer: Healthy Paws
By: Stephanie Maldonado