154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Medical Records
I had a difficult time getting my claim processed and approved. I think Spot Insurance needs to realize not every dog owner has the complete medical history of a rescued/adopted/rehomed dog. After many attempts a phone call and frustration my claim was accepted. I am hoping moving forward it will be easier. If not for this issue I would have given 5 stars
Insurer: Spot
By: Carol Green
So easy to submit a claim!
So easy to submit a claim, honestly hassle free. Uploading the documents was really easy, then y'all just took care of the rest.
Insurer: Fetch
By: Robert
Met Life is the worst
Met Life is the worst! They were a hassle from beginning to end. It was very difficult to set up an online profile and I had to call someone there. My cat started having symptoms and they denied the claim, saying it was a pre-existing condition. I asked how and they said since he had symptoms, that is a pre-existing condition. So clearly they will do anything to not pay. They also took forever to process the claim. Avoid this crap company at all costs.
Insurer: MetLife
By: Tom Jackson
Glade I chose Spot…
Made my first claim…was very easy and response time was fast…very glad I chose Spot to take car of my baby
Insurer: Spot
By: Ann Kemm
Very Positive Experience So Far
I'm very pleased with Fetch Pet Insurance. The claim process is straightforward and hassle-free. After switching from another pet insurance company, I can confidently say that Fetch is superior to its competitors. Many other companies sound very good in their marketing, like unlimited coverage for each symptom. In reality their claim process is very complex and you always feel that you are being ripped off with over promises. Fetch is definitely different. Their policies are very simple to understand and you will know exactly how much are you getting the moment you submit a claim. I've had to make several claims with Fetch for my four cats, including a substantial one for my kitten's surgery, and each one of them was handled with professionalism. I'm very satisfied with the outcomes of all my claims so far.
Insurer: Fetch Canada
By: Sajedur Mridha
Great speed of claim processing
Fantastic service!
Insurer: Spot
By: Juan Valencia
Amazing Customer Service
The representative I spoke with (Chaselyn) was knowledgeable, pleasant, professional, and very helpful. She let me get through all my questions and provided clear and concise answers. She helped guide me through selecting the best options for our pet and gave me the information I needed to know what would not suit our needs. She also made sure to repeat critical details, FAQs, and some common things she has experienced with customers to ensure I was fully informed. I was a bit overwhelmed researching different pet insurance options on my own but when I spoke to the rep at AKC, I was confident they were the right choice.
Insurer: AKC
By: JS
Making a claim is easy and…
Making a claim is easy and reimbursements are fast!
Insurer: Spot
By: Brenda Craig
Process claims fast
Process claims fast, available for any questions.
Insurer: Spot
By: DH