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Pet parents across the U.S. and Canada have left over 224,603 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very fast service.
Very fast service. Great coverage for my dog’s anxiety medicine.
Insurer: Fetch Canada
By: Anne
Payments made in a timely manner
Payments made in a timely manner. Glad my pet is covered. Not cheap by any means, but thorough
Insurer: Fetch
By: Mary
Mercenary, Unethical and Deceptive Insurance Company
When this company was PetPlan they were wonderful. I had joined prior to 2012 and when my cat Franklin went into decline PetPlan was supportive and offered the assistance I needed in covering his care and finally his cremation. When we rescued another cat after Franklin passed on in 2015, I immediately enrolled him with PetPlan. I had no idea that when PetPlan changed to Fetch in 2022, they had changed their policies. Jonesy was a very healthy and happy Tuxedo kitty who sadly took a quick decline at the end of July. He had no reason to go to the vet prior "just because." We had adopted him as an adult so he was neutered and had been with a family so had his original shots etc. How utterly shocked and horrified am I now that Fetch has denied ALL CLAIMS over not having superfluous annual visits that were not a part of the original insurance plan. After paying for insurance for 8 YEARS they have no decency in helping out with three invoices. They happily took almost $6,000.00 from me for insurance coverage knowing that I would never be able to receive any reimbursement. I will NEVER recommend this company to ANY PET PARENT.
Insurer: Fetch
By: Joanna Joy Seetoo
Diligent communication
Emails and texts show progress of claim. There is a fast turnaround for receiving claim money after it’s reviewed. if there is a delay, it is communicated by email so I know the claim isn’t forgotten about or lost.
Insurer: Fetch
By: Ed G
Easy to use
You have made the process of reimbursement easy!
Insurer: Fetch
By: Todd Thompson
I got embrace to cover those times that…
I got embrace to cover those times that we can't brace for. Every claim I've filed has been handled quickly and if I ever have had questions, they've been handled quickly and thoroughly. I highly recommend embrace to anyone who needs pet insurance!
Insurer: Embrace
By: Jackie E
Oh, wellStill Seems a bit slow for…
Still Seems a bit slow for reimbursement in reoccurring claims
Insurer: Fetch
By: Vaughn Kasinger
Exceptional pet insurance
Exceptional pet insurance Very happy especially now since direct deposit I recommend to all my friends BWhitley
Insurer: Fetch Canada
By: Barbara Whitley
Every interaction has been helpful and…
Every interaction has been helpful and informative. There have been effective and efficient communication in any contact I have made.
Insurer: Fetch Canada
By: Joan Becar
Excellent service
Excellent service, communication and fast in reimbursing
Insurer: Fetch Canada
By: customer