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Great customer service over the phone
Easy set up guide
Insurer: Prudent Pet
By: Imani Brown
Prompt reimbursement of my vet bill
After submitting my vet bill and providing info requested by Fetch, I received my reimbursement in a very timely manner.
Insurer: Fetch
By: Sharon
Easy and Simple claims process
Simple claims process led to a quick claims decision and payment!
Insurer: Spot
By: Daryl Edwards
zeppy & prince
it was a great experience, very helpful. staff very nice & respectable.
Insurer: Pumpkin
By: john piccolino
Coverage was exactly as expected
Coverage was exactly as expected
Insurer: Fetch
By: Carla
Policy Reinstatement
From the beginning I have had issues. From reimbursement to coverage and denials. I followed procedure and spent numerous hours on the phone. Due to the lack of customer service, and personal frustration I cancelled the policy. I was advised I could reinstate at anytime. That is not completely accurate. What is accurate is that you can not reinstate after 35 days. Of course you can start a new policy, which there is a mandatory waiting period in place for services etc. Just as any other insurance company. My fault for not questioning better and creating a clearer picture for myself.
Insurer: Fetch
By: Renee
Awful company yet again claim is…
Awful company yet again claim is denied. Had a policy for almost one year and yet again my claim is denied this time with the reasoning There is a 14 day Waiting Period for coverage of Illnesses and ligament and knee conditions when starting a new plan. Conditions which manifest during this time are not eligible for coverage.. Update: My coverage started almost 1 year ago :-) so how can there be a 14 day waiting perior
Insurer: ASPCA
By: Michael S
Exceptional Support and Care for My Cane Corso, Luca
I am extremely grateful for the support provided by ASPCA insurance for my 4-year-old male Cane Corso, Luca. Recently, Luca experienced bloody urine, which was a worrying and stressful situation for me. After consulting with Pilchuck Veterinary Hospital, I was able to focus on making the right decisions for Luca's care without the added burden of financial concerns. The worst feeling in the world is knowing your dog is suffering and feeling helpless because of financial constraints. Thanks to ASPCA, I didn't have to choose alternative care plans due to cost. Instead, I was able to provide Luca with the best possible care he needed. The customer service was outstanding, and the claims process was smooth and hassle-free. With the direct deposit reimbursements, the claim process has much improved, with payments being received in just a few days. This support allowed me to prioritize Luca's health and well-being during a challenging time. Thank you, ASPCA, for being there when we needed it the most.
Premium doubled from $89 to $183
Premium doubled from $89 to $183. Only had 1 claim since beginning of starting the insurance over 5 years or more.My pet is outstanding health…no reason for that much of an increase!
Insurer: Embrace
By: Larry Gumnels
Good Job but deposit delay?
Everything went fine except that there has been no deposit to my account yet. I have double checked to ensure my contained data was still correct, which it is. Please advise time window for the direct deposit.
Insurer: Fetch
By: Valerie Bustamante