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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service fantastic
Customer service fantastic Rates fair Response quick
Insurer: Prudent Pet
By: Sue
Great Experience
Insurance submissions were straightforward and processed/paid within a week of submission. This has been a great service for our family!
Insurer: Spot
By: TX Family
Great company to work with
Great company to work with. Fair, clear and efficient.
Insurer: Embrace
By: Alisa
Timely in responding to requests
Timely in responding to requests for claims submitted.
Insurer: Embrace
By: Darryll Whaley
Nationwide is absolutely not on your side
After 5 years of being a customer, Nationwide dropped insurance coverage for my dog. I had Whole Pet With Wellness Plan for him. They "elected to discontinue certain plans including Whole Pet" The reason in the letter said "economic pressures from inflation, higher interest rates and rising costs" They are not offering a way to roll into another plan. They are cold-heartedly dropping the plan. After receiving the letter, I called Nationwide and I was told that I needed to sign up as a new customer, and that all the conditions currently covered will not be covered since they are now pre-existing conditions. On top of that the waiting period for accident, illness etc. would apply again. If I could give zero star for their treatment of pets, I would.
Insurer: Nationwide
By: YN
Very easy steps on how to submit a…
Very easy steps on how to submit a claim online and also Spot completed the claim process extremely quickly.
Insurer: Spot
By: Flower's Mom
Great so far
Claim was processed within 48 hours. Was very responsive to questions.
Insurer: Pumpkin
By: Satisfied Customer
beware
well read the raving reviews here in my case.... way not true after a month of embrace asking for my invoice i sent 4 times AND they went directly to my vet and he supplied the my pets entire history they finally denied my $230 claim for a wellness senior blood paned stating i needed Wellness policy added to my policy-what?? hey why chase me around for data when I was not covered ????well because they stall and deny they only thing they embrace is the premium.
Insurer: Embrace
By: John Mariano
Having trupanion as the insurer for…
Having trupanion as the insurer for both my pups and my daughter’s two pups has allowed Our dogs to live with various autoimmune issues and other emergencies. It’s such a relief to know that when our dogs are not well we can get them the best care. The best insurance company for animals that I have ever had!!!!
Insurer: Trupanion
By: Beth Ginsberg