154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 20, 2024

So grateful I signed up with this pet…

So grateful I signed up with this pet Insurance. It's been very helpful dealing with my pets needs.

Insurer: ASPCA

By: CATHERINE

Verified June 20, 2024

I have asked for a paper copy of my…

I have asked for a paper copy of my policy several times still have not received it or an email!

Insurer: ASPCA

By: Mary Shanks

June 20, 2024

The name is apt!

Not the cheapest but the best in all categories. Easy to understand policies, great customer service, super easy claim process, quick efficient handling and above all they pay exactly as promised. I’ve been a customer for 4 years with up to 3 dogs.

Insurer: Pets Best

Veterinarian: NC State Veterinary Hospital

By: Carol

Useful
Verified June 20, 2024

Great app, speedy review

Great app, I've submitted a few claims so far and all have been approved within a few days.

Insurer: Spot

By: Sharon Lo

Verified June 20, 2024

Rebecca is the Best!

Rebecca is so good! She helped me get started with pet insurance for all three of my pets! Not only did she assist me in getting them insured but she educated me on the different types of insurances and which one would best fit my needs and budget. She also built great rapport and made sure I felt comfortable working with her, I wouldn’t have asked for anybody else! Thank you Rebecca! Best, Nicki, Nala, and Natti

Insurer: Prudent Pet

By: safa

Verified June 20, 2024

So happy I got pet insurance and even…

So happy I got pet insurance and even happier I stayed with Pumpkin. They have been great!

Insurer: Pumpkin

By: Marip

June 20, 2024

I am writing this review to share my…

I am writing this review to share my deeply disappointing experience with Fetch Pet Insurance. My family and I have been paying for our dog’s insurance for over three years, trusting that our pet would be covered should any health issues arise. During this entire period, we never filed any claims as our dog remained healthy. Recently, we submitted a claim for approximately $350, expecting it to be processed without issue. To our shock, we were informed that the claim was denied because we had not provided annual veterinary check-up reports for our dog. At no point during the past three years were we made aware of this requirement. If this crucial piece of information had been communicated to us, we would have ensured compliance without hesitation. It is incredibly unfair and frustrating to be denied coverage after faithfully paying premiums for three years. We feel that we have been paying for a service under false pretenses. The lack of communication from Fetch regarding policy requirements is unacceptable and has resulted in our claim being unjustly denied. Despite reaching out to customer service, our case was not reconsidered. This lack of transparency and poor customer service has left us feeling deceived and deeply disappointed. We have essentially paid for nothing over the past three years, and our trust in Fetch has been completely eroded. We strongly advise pet owners to think twice before using Fetch insurance for their pet insurance needs. Our experience has shown that they do not prioritize clear communication with their customers and may deny claims on technicalities that were never clearly communicated. We hope that sharing our experience will help others avoid the same frustration and disappointment that we have faced.

Insurer: Fetch Canada

By: Sara Mahdavi

Verified June 20, 2024

Spot insurance pays claims promptly

Spot insurance pays claims promptly. Their app for submitting invoices is easy to use. Very pleased with Spot.

Insurer: Spot

By: Janice Morrell

Verified June 20, 2024

I wasnt sure about Pet Insurance…

I wasnt sure about Pet Insurance companies because I had read some very bad reviews of what is out there. My car insurance company GEICO had them as their insurance provider for Pets and I thought Id give them a call. I had a great salesperson who took the time to answer all my questions. I decided to enroll my boy. I have had zero issues with Embrace. Claims are settled on time and My dog got quite ill on 6/1/24 with a sudden onset of vomiting and although we are extremely careful with what he eats, we had to rule out every possibility of why this was happening. Thank God for Embrace. They gave us peace of mind!!!!! I highly recommend them to anyone seeking an insurance company for their Pet.

Insurer: Embrace

By: Val G.

Verified June 20, 2024

I like the wellness package that could refund for exams 14 days before the purchase of insurance

Pumpkin is the only pet insurance, among all the options I was choosing from, that offers reimbursement on wellness fees up to14 days prior to the purchase of the insurance (with the purchase of add-on wellness package). I submitted my claims the first day I bought the insurance plan and it took only couple of days for me to get my reimbursement.

Insurer: Pumpkin

By: SS

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