154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 19, 2024

Will Not Recognize Uploaded Documents for Claim Review

I have been trying for months for them to properly review my claim. I have all records uploaded on my account but they keep stating that I need to upload records. I have informed them multiple times via email that those are all the records for the time period they requested, I even took a screenshot of the downloaded file shown directly in the app where the record is uploaded AND attached the document in an email. To me, this seems like they do not wish to pay the over $1,800 bill. They have all of the information but are refusing to acknowledge it and refusing to believe me when I say those are the only records for the time they requested. STAY AWAY! They don't even list a phone number to try and contact them regarding these matters.

Insurer: Fetch Canada

By: Kris

Verified June 19, 2024

Easy, convenient, and responsive

Easy to use Figo’s app for submitting claims and they are very responsive with a quick response.

Insurer: Figo

By: Paula

Verified June 19, 2024

Claims with ease

Easy filing of claims. Quick response on reviewing claims beginning to end.

Insurer: Fetch

By: ICB

June 19, 2024

I submitted my first claim here

I submitted my first claim here, taking more than a month and still waiting and complaining to them while they placed twice of monthly membership fee of $160. I'm going to cancel service today.

Insurer: ASPCA

By: Maki Fujieda

Verified June 19, 2024

Clear information received from rep

Clear information received from rep, patient with questions, pleased with reps assist to identify the best policy for my needs.

Insurer: Prudent Pet

By: jtjtjtyahoo.com

Verified June 19, 2024

Great pet insurance, I put my claim in and within 24 hours…

I put my claim in and within 24 hours spot pet insurance was working on my claim. They hey are fast and efficient. They explained all details of my claim and made payment in a very short time.

Insurer: Spot

By: Rose Leclair

Verified June 19, 2024

Fast and painless claim process.

Fast and painless claim process.

Insurer: Embrace

By: Cindy B

June 19, 2024

I’ve canceled my policy after just one…

I’ve canceled my policy after just one year with Fetch. Having submitted only two small claims that ended up covering ~$90, my renewal rate increased by 25%. This is not a game I want to play.

Insurer: Fetch

By: Therese Mullaly

June 19, 2024

Amanda Menlo was professional and…

Amanda Menlo was professional and friendly. She quickly handled my question.

Insurer: Fetch

By: Gail D.

Verified June 19, 2024

Definitely worth it to me.

Got plan for peace of mind in case of big cost dog care. I didn’t need anything for a while, but when I did they took care of things. Easy to submit claims online. Definitely worth it to me.

Insurer: Embrace

By: George Charlton

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