154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 26, 2024

Staff members were polite and very…

Staff members were polite and very helpful. All of my needs were met.

Insurer: Spot

By: Raymond Lowry

June 26, 2024

Peace of Mind and Good Options

Our beloved Boxer had been covered by Trupanion for several years when we learned that she had cancer. We were devastated by the diagnosis, but supported in being able to focus only on her care and comfort. Treatment was $$$$$, far more than we could have afforded out-of-pocket. Trupanion processed all claims quickly and easily. Reimbursement matched the policy terms. I wish my own health insurance was as affordable and easy to deal with.

Insurer: Trupanion

By: Jmetravels

June 26, 2024

An absolute ripoff albeit a scam of a company

I bought comprehensive pet insurance for my 2 golden retrievers (6 yrs & 3 yrs). Low deductible/90% reimbursement/$10K reimbursement. I filed my first claim for an outer ear infection. My golden had a prior inner ear infection but never anything on the outer ear. I waited over 6 weeks for a reply and then got the lame denial stating it was environmental allergies. Not a dime of the nearly $400 bill counted towards my deductible or anything. They said I could appeal which takes at least 45 days to get back. My first claim as a new customer and this is how I am treated. Forget it!! A rip off. $510 in premiums down the drain. What a scam ripoff of a company. No wonder their reviews are so bad. I should've done more research before donating my money to the deep pockets of MetLife and their CEO. I hope you all can sleep at night.

Insurer: MetLife

By: Jayson Lewis

Verified June 26, 2024

Stephanie was very helpful with my…

Stephanie was very helpful with my questions and did not try to convince me to buy higher price policy. When call got disconnected she was trying to call me as I was calling her.

Insurer: Prudent Pet

By: Donna Rasmussen

Verified June 26, 2024

Easy to enroll

Easy to enroll. Understandable explanations of coverage.

Insurer: Prudent Pet

By: ABH

Verified June 26, 2024

Exceptional staff and very prompt with…

Exceptional staff and very prompt with payment on my Libby’s wellness claim.

Insurer: Prudent Pet

By: clsmhoodsbcglobal.net

Verified June 26, 2024

repeated requests for documents.

repeated requests for documents.

Insurer: Embrace

By: Wendy Brafman

June 26, 2024

Terrible

Terrible. They would not reimburse me for any claims I put in and also over charged me 2 months in a row and would not reimburse me. Go with Fetch pet insurance. Much better!

Insurer: Healthy Paws

By: Kris

Verified June 26, 2024

I was thinking of getting pet insurance…

I was thinking of getting pet insurance and my sister in law told me about you. In my opinion it was easy to navigate and get my plan set up.

Insurer: Prudent Pet

By: Julia Goudeau

June 26, 2024

Professional and Comprehensive

After reviewing a few pet insurance companies I finally found one that catered to all that I was looking for at a reasonable price. Josh, the assistant on the phone, was very courteous and answered all my questions :)

Insurer: Fetch

By: Yasmina H

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