224,738+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,738 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Investment for my Fur-baby and me
My pup was rescued at the age of about 6 and we signed up for Healthy Paws Pet Insurance right away after reading a Consumer Reports (if I remember correctly) recommendation. The article definitely put them at the top of the heap. We've had a few health scares over the years, most recently a surgery that left a 3" scar on her tiny leg, but removed a dangerous growth (hopefully permanently). Healthy Paws' website is easy to navigate, contains helpful information, and it is super easy to fill out a claim form. They respond immediately to acknowledge your submission and pay claims very promptly. It is top of the line insurance and there are no lifetime limits; of course, the cost is commensurate.
Insurer: Healthy Paws
By: Linda
Responsive quick turnaround on claims
Responsive quick turnaround on claims. Easy submittal process.
Insurer: Spot
By: Anonymous
Great customer service
I spoke to Carla for a new insurance for my kitty, she was wonderful. She gave me precise information on the accident and wellness policies. Carla was very friendly and knowledgeable, and answered all my questions. Great customer service!
Insurer: Fetch
By: Carmen Santiago
Reliable company
Easy to work with. I was able to send in my pet's records easily. Spot Insurance responds quickly and gets claim filed and reimbursed in a timely manner.
Insurer: Spot
By: Patricia Lugo
Embrace pulled every string imaginable!
Embrace bent over backwards, specifically Dan F. in the claims department, to get my little italian greyhound's broken leg surgery covered - despite the odds against me regarding waiting periods. They helped me through the process of getting all of my previous vet's medical history, as well as getting a pre-certification filled out by the emergency veterinary surgeon, so as to have the best chance to get her surgery covered. Thanks to all of their help and guidance Ducky was pre-approved within ONE DAY, 12 hours after my first phone call with Embrace, she was approved. Ducky was then able to get her surgery the next morning. Cannot rave enough about how great they were and un-insurance-like the entire experience was. Embrace and USAA set the standard here and I will recommend them to everyone considering pet insurance!
Insurer: Embrace
By: Jonathan Enos
EVERYONE WHO WORKS THERE ARE GREAT.
EVERYONE WHO WORKS THERE ARE GREAT.
Insurer: Spot
By: Reynaldo Valdez
The ease of submitting a claim and how…
The ease of submitting a claim and how fast everything processed.
Insurer: Spot
By: Christine Burtnett
The representative was on top of an…
The representative was on top of an error I made when signing up
Insurer: Spot
By: Tammy Sherman-Johnson
A little slow processing claims.
A little slow processing claims. I have another cat on Embrace pet insurance and they were much faster with all claims.
Insurer: Spot
By: Christine Pulley