224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company
I've had all positive things to say, I've had a few claims so far as I have a puppy who likes to get into mischief and they have been right on with there payments for the claims.
Insurer: Spot
By: Lori McClinchy
Very quick response,fast payment when…
Very quick response,fast payment when uploading vet bills.
Insurer: Spot
By: Rose
Claims are processed quickly
Claims are processed quickly
Insurer: Spot
By: Tom Smit
So far I am truly disappointed
So far I am truly disappointed. I purchased Embrace because the girl that helped me with the purchase was truly very good all of the paperwork was submitted as we were told to do. I got my pet at q- weeks and didn’t decide to buy the insurance until he was 14 weeks. Not for any reason other than I couldn’t figure out which one to buy. My 11 yr old Grandaughter was visiting the new puppy and wanted to put him in the bath tub. He wound up with an ear infection. So now Embrace is saying he has a chronic Dermatologic issue and his ears will not be covered until August 2024. I do not feel this is chronic. His ears are fine several months after the incident. When I called Embrace to talk with someone I got put on terminal hold. I am so frustrated, and bummed out over this, and no one to talk with about it at the company. But they took my money, no problem Just saying what happened.
Insurer: Embrace
By: Sue Shortall
Excellent experience
Excellent service and quick pay outs!
Insurer: Spot
By: Kelly Sacino
Embrace is very prompt with aim…
Embrace is very prompt with aim processing....the website and claim submission is very easy to use....insurance terms are displayed clearly...
Insurer: Embrace
By: Joe Beattie
Honest empathy and sympathy
A true sense of caring with the loss of my cat. Totally expressed sympathy regarding the situation.Walked me through process of placing claims with there claims department.
Insurer: Embrace
By: Kevin Holt
Customer service is wonderful
Customer service is wonderful. I can always reach a real person who is both knowledgable and gracious. The coverage that SPOT proves is outstanding. The process of submitting claims is clear and simple.
Insurer: Spot
By: Patricia Allen
The website is so very easy to do
The website is so very easy to do! It's a pleasure to use. Thank you.
Insurer: Embrace
By: Phyllis Soldano
Registering our accountReview of registering for SPOT pet insurance. online to was…
Registering our account online to was super frustrating because although I thought I followed directions very well, I kept being told that there was this or that problem! Once I called, the folks I spoke with on the phone were very helpful and fixed issues. The online robot did not give me useful information.
Insurer: Spot
By: Janice