224,745+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I've been very pleased with Spots Pet…
I've been very pleased with Spots Pet Insurance. They have always paid on a very timely manner. I've never had any issues with any of my claims that I have submitted. Highly recommend Spots Pet insurance to Pet owners!
Insurer: Spot
By: Linda Hatch
Great experience
Great experience, just took 3 months too long
Insurer: Embrace
By: Rae Sires
Great Service
Quick and accurate response to claims.
Insurer: Spot
By: CM
Extremely disappointed in this insurance company.
I've had 3 events over the 8 years of my Shadow's life. I was declined once again after having submitted in June /2023 following a Lyme's infection in my dachshund / beagle cross. I submitted on-line after and uploaded the documents that were requested. Had to contact the vet myself. Now they have just returned to me after all this time to say I am now past the 30 days for completion. I've never missed a payment and put up with multiple increases over the past 7 years. Not happy, when we needed this coverage the most you of no help except to take money from us. I will be cancelling my policy. I hope people reading these reviews do not fall for their fraudulent ways.
Insurer: Pets Plus Us
By: Wendy
Very prompt with reimbursements.
Very prompt with reimbursements.
Insurer: Spot
By: Diane Anderson
Great Coverage
Great Coverage, Good Service, Fair pricing !
Insurer: Spot
By: David Jones
Helpful and supportive
When I called for help in submitting final bill, the person I spoke to was very helpful, caring and supportive.
Insurer: Spot
By: Kirsten Butala
Quick payment!
Spot paid the 80% within 3 days of submitting the invoice. Great service!
Insurer: Spot
By: Laurie Phinney
Claims process takes over 4 weeks
Claims process takes over 4 weeks. When talking to customer service reps, they are not able to help or provide any information. In fact, today when I asked about the processing of my claim now that it's been 4 weeks, the customer service agent told me that they are short staffed and that I should apply for a job with them to help with the processing load. Outrageous. I will be filing a complaint with their management. For the ever increasing premiums that I pay (on time, every time) I should not get a rude run around when asking about a 4 week old claim.
Insurer: ASPCA
By: Robyn M
Family
SPOT has been very helpful with our 2 claims that we have filed for our princess "LI'I" meaning "little one". Li'i is a rescued mix terrier and has undergone 2 procedures so far. She's a big part of our family and we'll do whatever it takes to make her feel loved. Thank You SPOT for making this happen!
Insurer: Spot
By: Kamaka Ohana