225,179+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,179 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good customer service makes a difference
I considereal getting pet insurance for quite some time, and I looked in detail at many policies before selecting Spot. When I called to find out how to do my initial claim, I was very disappointed when the Spot representative told me I had to do it online through your website. At that time, my computer had just crashed. Needless to say, I was ready to cancel. Fortunately, when I called back I spoke with a different rep, and she was so positive and helpful. I completed the claim through the mail, and it was processed by Spot in good time. I now have no plan to cancel my pet insurance. I really appreciated the time that second representative took to help me. With her, Spot pet insurance has a valuable asset in customer service.
Insurer: Spot
By: Beth Starkey-Hill
Always great service and quick payment.
Always great service and quick payment.
Insurer: Embrace
By: Diana Maberry
I would definitely recommend spot
I have had spot Insurance for my cat and dog for about a year now and been super happy with it. Was previously with a different company which was a lot more difficult to work with. Would definitely recommend.
Insurer: Spot
By: Yvette Kingston
I like the insurance so far is going…
I like the insurance so far is going great with the invoices and all Tha KS
Insurer: Spot
By: Me.
The process was fast and effective
The process was fast and effective. We are glad we have this pet insurances for our two cats. Friendly customer service.
Insurer: Spot
By: Joana McDonald
Prompt response and payment of eligible…
Prompt response and payment of eligible charges🙂very much appreciated as we had several with our young puppyz
Insurer: Spot
By: AnneMarie Austin Coats
Prompt responses to any questions I’ve…
Prompt responses to any questions I’ve had. Fast return time on claims. Pleasant and efficient customer service.
Insurer: Spot
By: Peggy Van Lake
Easy to place claims and quick.
Easy to place claims and quick.
Insurer: Pumpkin
By: Bonnie M
Loving this This…
The coverage for the price is fantastic. Using direct deposit, I get my check more quickly. I also like being able to talk to a vet when I’m not sure if I need to take my dog in or not.
Insurer: Spot
By: Nan Smith
Great insurance!
My first year with this insurance and they’ve been amazing. I’ve had multiple claims and all paid quickly and as expected. Customer service is top notch too.
Insurer: Spot
By: Aliese G