224,745+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best Thee Worst
I wished I had done more research before I decided to go with this company. It seems that they are The Best at denying claims. God forbid that your dog as diarrhea at any point in their life. As Medication, Nerves, Surgeries, Bad Food can cause it. To them its a pre-existing condition. My poor baby had a Foreign body surgery and went in for her first follow up. And hunched posture was mentioned in that visit. Well having your stomach cut open isn't very comfortable to say the least. On down the road a bit, my baby had an FCE which is the acute death of part of the spinal cord, caused by an embolus of fibrocartilaginous material. So pretty much a stroke. Pest Best denied the claim because of the Hunched Posture noted at her follow up visit from her Foreign Body Surgery!! So they basically said that her stroke was pre-existing. Hunched posture is a pre existing condition to a stroke?! I shouldn't have had to appeal that claim, as hunched posture has nothing to do with a Neurological issue. SO to save you time and the headache, Stay Away don't think twice. I've already done the home work for you, the hard way! You're Welcome!
Insurer: Pets Best
By: Tonya
Everything from uploading my claims to…
Everything from uploading my claims to the speed in processing my claim was terrific.
Insurer: Spot
By: Ann Calija
Very easy to submit claims
Very easy to submit claims. Monthly payments are reasonable, and I love that my workplace offers a discount. Very satisfied with my service so far!
Insurer: Spot
By: Celina
Best decision I ever made !!!
We had bought a Labrador puppy after 15 years of not having a dog. We were t sure about getting Pet Insurance. I started researching and it was confusing. I chose Spot as they had a low deductible and a large percentage of coverage. I never thought I would need it so soon but an accident happened with our puppy 5 months old. They paid 90% of a huge bill and only $250.00 deductible!!! Thank you Spot Pet Insurance!!
Insurer: Spot
By: Jack Dei Monti
Easy claim process!
I have had multiple claims to submit recently and the process has been so simple! My emergency care visits were reimbursed very quickly which has eased a lot of burden. I’m so thankful for the prompt processing and great customer service. The app is great!
Insurer: Pets Best
By: Anne Moody
Not What You Think.
Signed up for this insurance for my dog several months ago because they stated that cover well pet exams and accidents. Well, that’s just what happened, my dog got his nail caught in a grate and it was torn off. Took him to the vet ER and it cost a pretty penny. Filed the claim , sent all the records of procedures and cost, as requested and they paid me $0.00. I pay my premium every month on time for my pup and this is what the coverage covers, or should I doesn’t cover? Guess I needed to read the fine fine print. Needless to say I will be looking for new pet insurance for my pup.
Insurer: ASPCA
By: Cheryl
Nationwide helps! Carl is the best!
I spoke to a representative named Carl. He was friendly and was empathic about my issue as well as one's pet being a family member. He made clear that Nationwide is an insurance company who cares. There was a misanalysis on my claim and was not paid initially, and Carl went above and beyond to correct the process accordingly. Thank you, Carl! Companies need people like you who listens and sort through details instead of immediately turning down customers without investigating the issue.
Insurer: Nationwide
By: Kay Z.
Go with Nationwide
I've been using Nationwide for many years and several dogs. they have been fair; easy to submit claims and fast reimbursement.
Insurer: Nationwide
By: JANICE
Very Slow Claim Processing
The time that it takes to be reimbursed is unacceptable and inappropriate. It has been 30 days and I still have not received the payments I am owed. When you look online for status it only says "processing." After 2 weeks you receive an email apologizing for the delay but with no mention of when you will get paid. It does not seem right that they are unable to process basic claims in a reasonable amount of time. Very disappointing.
Insurer: Pets Best
By: Steven Levi
Keeping our Fur Baby safe!
This as a very easy experience and we are happy to find some way to take care of our youngest fur baby
Insurer: Prudent Pet
By: Michael Ignat