224,823+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,823 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always receptive
Always receptive. So easy to submit a claim online and I get reimbursed very quickly.
Insurer: Spot
By: Anonymous
I love spot ins they have been a big…
I love spot ins they have been a big help to me and my fur baby Recee. I tell everyone about Spot
Insurer: Spot
By: Robert York
The swiftness that the claim was…
The swiftness that the claim was reviewed and completed. I wasn't sure what to expect, especially with the claims being sent in on a Friday. The appt ended up being more expensive than expected, so I was hoping it would be a fast turn around and it was!!
Insurer: Spot
By: Candace
I chose ASPCA Pet Health Insurance
I chose ASPCA Pet Health Insurance after reviewing several different companies plans. I like the options of plans ASPCA offered and overall benefits.
Insurer: ASPCA
By: Linda Griffiths
I think setting up the account was very…
I think setting up the account was very easy, and the options for the needs I had were met with options that they had, I will recommend this to everyone I know,also!
Insurer: ASPCA
By: Maria Espaillat
Claim Submission
Claim easy to submit. This was my first experience in submitting claims on my pet insurance policy. I would reserve 5 star rating for reimbursement timeframe
Insurer: Embrace
By: Cathy S
Premium Increases Are Insane
I have had ASPCA insurance for my cat for several years. I have no complaints whatsoever with their claims processing or customer service. I have had to appeal a couple of claims and have had a positive outcome. However, the annual increases in policy costs are absolutely unconscionable and the explanations for the increases are generalized and not sufficiently supported. My premium increase 30% last year and this year will increase an additional 50%! There is no reasonable justification for such increases year after year, except that they can get away with it. If your pet has preexisting conditions, they will not be covered by another company. The only option the policyholder has to mitigate the cost is to reduce coverage in some way. Hardly a customer-friendly policy.
Insurer: ASPCA
By: Joann Able
The buying experience is not user friendly
The buying experience is not user friendly. Why isn't it clear when policies take effect? Why isn't a physical policy sent to my home? Where are the instructions on how to get payouts?
Insurer: ASPCA
By: Anne Wyckoff
Very disappointed in the reimbursement…
Very disappointed in the reimbursement amounts. I paid for a good quality of coverage (as I thought) and reimbursement was not much. I will be shopping around because if something major happens I don’t want to have to worry if I am getting reimbursed.
Insurer: Spot
By: Pamela Bunton
The service used to be so much faster…
The service used to be so much faster and effective. I didn't get my money until a week after getting my claim accepted. The process takes almost 6 weeks in total. ASPCA isn't the same.
Insurer: ASPCA
By: Alexandra Gaitan