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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Super easy to work with
The app is super easy to navigate and easy to upload claims
Insurer: Spot
By: Tavia Melhus
Processing claims
I was amazed when I submitted my claim how efficiently it was processed and dispersed within a week. I have known many people who have had other insurances and waited months. This was perfect.
Insurer: Spot
By: Marylou Munier-Porta
Great Coverage
I love MetLife's Pet Insurance! They are always super helpful when I have questions or concerns about my policy. The app is pretty easy to navigate, and sumbitting claims on the app is pretty easy too!
Insurer: MetLife
By: Ashley
Never filed a claim/monthly rate doubled
I've been a customer for 3 years and never filed a claim because my puppy has been healthy so far. In that time my monthly payment has more than doubled. It started out at 51 now it's going to be $103 a month?? I've never filed a claim. I would highly recommend looking at other pet insurance companies as they have the same coverage for far less.
Insurer: Embrace
By: Josh Hansen
Good Pet Insurance
Had Embrace for 3 years and they covered treatments needed for podermatitis and an emergency urinary unblocking procedure, saving me a significant amount of money. Reimbursement process is straightforward and usually completed within 2 weeks. The couple times I had to reach out to customer service, I was met with friendly agents.
Insurer: Embrace
By: Mona Yuan
It is easy to file a claim
It is easy to file a claim. And your company reaches out to our vet for background information/treatments etc.
Insurer: Spot
By: JOSEPH AND SUE VAN ZANT
Already saving!
We got our puppy two months ago and we've already been able to save money on shots which has helped a lot with these initial puppy expenses!
Insurer: Spot
By: Caitlin Arend
New Customer
I received a call from your sales associate it was quick and easy to apply. Stephanie answered all the questions I had.
Insurer: Prudent Pet
By: Darlene
Fetch pet Insurance is the way to go.
It’s comforting to know I don’t have to always pay a full veterinary bill since I am covered by Fetch. Their app is very easy to navigate and they make it easy to submit a claim. It does take a while for your claim to be settled. I love the direct deposit option.
Insurer: Fetch
By: Lauren Messinger
Avoid this company
Avoid this company. This is not a pet insurance company, this is a "pay us and we find a loophole to avoid paying" company. The experience was a total disaster for me, every time there was a legitimate claim the company tried a way to not pay. For every single small claim they had to re-review the whole pet's history - years of history. And you as a customer are paying for their inefficiency. They find loopholes for most of the claims, or delay processing of the claim so that it past due the "deadline", and then they have another reason to not pay. And in rare occasion when they pay, there is another scam. If you had a claim for say $500/year, they will jack up the premium upon renewal to recoup that $500. The premiums are not based on probabilities like with health insurance or home insurance, you are penalized by making a claim.
Insurer: Embrace
By: Kirill Balandin