154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 20, 2024

Took a while but good reimbursement

The reimbursement was higher than I thought it would be but the process took a very long time.

Insurer: Embrace

By: Xiomara Fernandez

July 20, 2024

I had not filed a claim in quite a while

I had not filed a claim in quite a while, and their procedures had changed...for the better. I called and asked a BUNCH of questions. I was treated with courtesy and respect, and the CS representative not only answered all my questions, but provided answers to a few I hadn't thought of. I've been able to easily submit my claim online with no issues.

Insurer: Embrace

By: Joe C

Verified July 20, 2024

Representative was knowledgeable and…

Representative was knowledgeable and excited to help me get started. I did not feel pressured or left wondering what it was I was enrolling in. I would recommend Trupanion

Insurer: Trupanion

By: lovelylistle

July 20, 2024

Very expensive

Very expensive, no one picks up the phone. But Fetch has no problems with increasing each year! It's like I get slapped on the hand if I use the insurance. Policy raises up each year like $30-$40/per month. This recent past year, it went up $90/per month. I sent a letter and received no response. I feel like I will be forced to end the policy. I thought I was 'grandfathered' into a policy? What I paid from the beginning until now, is ridiculous! Noone will reach out to me in regard to this feedback just like I have not received a response from the 2 letters I sent and the multiple calls I made.

Insurer: Fetch

By: Stephanie Stabile

July 20, 2024

I have had 2 claims and it has been 60…

I have had 2 claims and it has been 60 days they are still not complete when they received the SOAP medical history still want place under precondition. I frustrated and thinking about look for another insurance. I max out my wellness plan but still there no pull down menu for illness to submit a claim. They didn't cover exam fees, prescription drugs, and lab test.

Insurer: Embrace

By: Sheila

July 20, 2024

Very satisfied

The people answering questions and concerns are very good. They listen, check on potential solutions and are quick with answers. Embrace has been very good for us and our sweet furbaby.

Insurer: Embrace

By: Kathy

July 20, 2024

How in the world is vomiting a…

How in the world is vomiting a pre-existing condition? Dogs vomit for 100s of reasons but because he threw up one time when he first came home, it relates to him getting a bowel obstruction & is therefore a pre-existing condition. Insane.

Insurer: Embrace

By: Allyson Kiser

Verified July 20, 2024

I just joined Fetch from another…

I just joined Fetch from another company and I am impressed with the speed of the process of my puppy's claim. Thank you.

Insurer: Fetch

By: Frederica

Verified July 20, 2024

Informative without being pushy

Prudente called me back! She explained the options; answered my questions; gave me examples of how it would work; never once did I feel obligated or pushed into purchasing a policy!! She was very knowledgeable and explained all I needed to know! One of the best marketers I have ever spoken with!!

Insurer: Prudent Pet

By: Kay VanderMeer

Verified July 20, 2024

Planning for the Unexpected

I decided to invest in Healthy Paws pet insurance for my dog after I adopted him from a shelter 8 years ago. He was 4 at the time and now he’s 12. I only filed 4 claims during the first seven years but now that he’s getting older, he needs more care. Recently, he accidentally got into some trail mix and consumed raisins and chocolate – two of the most deadly items for dogs. I rushed him to the emergency vet, where he stayed in the ICU for two days. Thanks to Healthy Paws, I didn’t even have to think about the cost. Their staff is caring and wonderful, and the claims are super easy to submit and are processed very quickly. They even sent me a follow-up email after his hospital stay to see how he was doing. As we move into my dog’s “senior” years, I feel I have a true partner in keeping my fur baby’s remaining years happy and healthy. Plus it’s true “insurance” against those unexpected incidents. Healthy Paws has been worth every penny.

Insurer: Healthy Paws

By: GGeorge

Compare top pet insurance providers plans.