224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am super happy with SPOT Pet…
I am super happy with SPOT Pet Insurance. I compared several pet insurance companies before selecting SPOT. I based my decision on the ability to customize my policy based on deductible amounts, coverage amounts and reimbursal percentages. So glad I had coverage as my 5 month old puppy ate something he shouldn't have and had an obstruction. Super easy to file a claim with SPOT and I was reimbursed quickly. Their website is easy to navigate and they kept me well informed of my claims progress!! HIGHLY RECOMMENT SPOT!!
Insurer: Spot
By: Suanne
Timely Response to Claims…
Prompt payment with explanation of coverage makes for great customer service
Insurer: Spot
By: Nancy Lee
First-time Figo customers!
I have had another insurance company for more than 15 years. We just got a new puppy and decided to give Figo (through Costco) a try. So far, so good! I submitted a wellness claim from our first visit, and it was processed within hours of submission! It was a very easy process as well.
Insurer: Figo
By: Margaret
They are Great!
They are very good at communication! Love the quick response on submittals! Great to work with so far!!
Insurer: Spot
By: Patty Erickson
Okie Dokie
Trupanion is very quick to respond to simple claims like meds. Special problems take a bit longer
Insurer: Trupanion
By: Alan
I needed to share that my monthly…
I needed to share that my monthly payment went up by $68.00 for November 2023 from October. If I had not looked at my statement, I would not have known, they stated an email was sent two months ago which I cannot find anywhere, again my hands are tied, not a good feeling. Extremely high increase and I am not able to change due to it affecting, Daisy the dog, pre existing conditions -my hands are tied. So disappointed in this company. Check your bill monthly!
Insurer: Fetch
By: PA
Spot has been wonderful !
Spot has been wonderful !! This is the first time I’ve used a pet insurance, I always thought it was a joke.. I wish I looked seriously into it with my two other dogs… it would have saved me thousands and put our minds at ease when stressing over the vet bills. So I decided to get Spot pet insurance this time around with the new puppies ! I looked at a few and found Spot to be the best fit for us. I tell everyone I know and meet about Spot… …It’s Very simple to put my claims in and get reimbursed in a very reasonable amount of time. …I had a couple of questions with a claim and the customer service team was so sweet and helpful. Thank you 😊 Ellen, 🐾🐾🐾🐾Bo and Jayla
Insurer: Spot
By: Ellen Kingsley
MET LIFE BOGUS
I recommend that everyone on here who was filed a terrible review with this terrible company should start a claim with the department of insurance and banking against this carrier. They will then have to investigate them.
Insurer: MetLife
By: R
Horrible Horrible Horrible
It’s been four months since our claim was filed At least one phone call per week since June 2023 sometimes several calls a week Keep getting the run around The infamous line ”The Check is in the mail” or we canceled the check and reissued it I’ve asked to have it sent certified mail I have asked to have it escalated I have asked o speak to a manager etc… I am initiating a claim with the Department of Insurance and Banking against this Insurance Compamy Horrible Do Not Use MET LIFE PET Insurance My reviews will be shared on my Social Media pages We are still waiting for payment. Ironic you have gotten our monthly payments on time though
Insurer: MetLife
By: Rae