154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 26, 2024

Great care since pups.

We have 2 females we insured when we got them as pups at 3 months. pet family shared plan, Met life has honored every claim per plan with 80% reimbursement. have no complaints. ty Met Life pet caring for my family. P. S. my company an added plus.. payroll deduction is available. Just one more thing making them the right choice for us.. HAPPY WITH MET LIFE. 🐶

Insurer: MetLife

Veterinarian: El Paso Vetinary Hospital

By: Dena

Useful
July 26, 2024

I love this insurance

I love this insurance, when my pet was hospitalized and I submitted all my bills they responded right away, I really recommend it

Insurer: Embrace

By: Monica Garcia

July 26, 2024

I was happy with Embrace until my…

I was happy with Embrace until my monthly fee doubled this year. I was told it was the increase in cost for pet care. There had been an increase every year that was mostly reasonable however I found it interesting that the cost doubled right after a year where I had used the policy more.

Insurer: Embrace

By: Traci Brubaker

July 26, 2024

The process to submit a claim was easy

The process to submit a claim was easy, my first time. Now I will wait to see how long before I hear anything.

Insurer: Embrace

By: Debbi Warren

July 26, 2024

What is going on with Embrace?!

What is going on with Embrace?!? I have been a loyal customer since 2013 and have previously recommended this company to many others. Recent denial of claim on new puppy asking for information before she was born and from vet that my previous deceased dog went to years ago. Now system refusing to upload documents and holding for hour with no one answering the phone!!!!!!!!!!!!!!!!!!!

Insurer: Embrace

By: Nan

July 26, 2024

Excellent customer service and compassionate organization

I've been an Embrace customer for over 10 years. It has been a lifesaver, especially during the difficult times I've had with some of my dogs who developed serious illnesses. Not once had my claims been denied and unlike other pet insurance companies that would drop their customers suddenly, Embrace has proven to be a reliable/compassionate company that values its customers. Twice now that we've maxed, or close to maxed out, our annual limit. Just this month, I lost my little sunshine, Casey. The last two months have been very difficult, with multiple trips to the emergency vet and 2 hospitalizations. While it can't take away Casey's loss, it is a relief to know that I won't have to shoulder the burden of all the expenses on my own. Embrace has been prompt in reimbursing my claims and has even done their best to help maximize what I could get back from a dental procedure that she had just 2 months ago. Their customer service has always been very helpful and friendly. To those who are on the fence about getting a pet insurance or say that it's best to put the money aside in a savings account instead of paying for a monthly insurance premium, imagine having to shell out over $6k for one hospitalization and knowing that you are shouldering all that expense on your own. I can't recommend Embrace enough. Life is already stressful without worrying whether you can afford to save the life of a loved one.

Insurer: Embrace

By: Naz P.

Verified July 26, 2024

Easy to use and overall great experience!

Easy to submit claims, very fast response! Super pleased!

Insurer: Spot

By: Rebecca Wrobel

Verified July 26, 2024

Amazing insurance company for your pet

Amazing insurance company for your pet! Depending on your plan you can get reimbursed over %80 back and covers almost everything. So glad I have this for my fur baby ❤️

Insurer: Spot

By: Jacqueline Farmer

July 26, 2024

Embrace has been a life saver

Embrace has been a life saver. We signed our dogs up as puppies. No matter the issue... allergy meds, urgent care visits etc, Embrace always comes through. The online claim submission process is super simple and straightforward. I recommend this insurance to everyone.

Insurer: Embrace

By: Kari N

July 26, 2024

I didn’t really to use them but they…

I didn’t really to use them but they were very friendly.

Insurer: Embrace

By: Melissa Koonce

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