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Easy filing and excellent results
We filed a $3000 claim for emergency services and within 2-3 weeks we were reimbursed 90%. I even made a phone call and was helped with my needs.
Insurer: Fetch
By: Dawn Mahoney
Spot's simple-to-use claim portal is a…
Spot's simple-to-use claim portal is a much-appreciated user experience, allowing me to easily submit my claim even while sleep deprived after a visit to the ER vet with my pup. Their phone support staff was also extremely friendly, helpful, and courteous, with their first question being "How is your puppy doing?". I'd easily recommend Spot to my family and friends, and I don't write reviews often.
Insurer: Spot
By: Ethan C. US and Canada
I received my reimbursement in a timely…
I received my reimbursement in a timely manner. The app is easy to use.
Insurer: Fetch
By: Bonnie N
Easy
Very easy process and 1st time I have received reimbursement for my dogs.
Insurer: Spot
By: Mary Zold
The turn around on the claims is great!
The turn around on the claims is great!
Insurer: Spot
By: Denise Cook
Great company with helpful employees
Reliable company with great customer service, helpful employees, and quick reimbursements. Their policies are pretty transparent and they honestly answer any questions I have regarding coverage. I have been happy with their coverage the last 3+ years.
Insurer: Embrace
By: Anonymous
Easy and user friendly website
Easy and user friendly website! Quick turn around on payments
Insurer: Spot
By: Patrick Dunn
Friendly, helpful, quick valuable service (both enrolling and covering).
The enrollment rep was so friendly and excited about my new puppy. It was just a few questions and we had coverage that our vet office participated in. Other companies make you pay upfront for *all* vet companies. My vet can can access Trupanion directly so I don't pay anything but my portion. I did not receive any incentive for this review nor am I affiliated in any way to Trupanion. This has been *my* experience so far.
Insurer: Trupanion
By: Russell
Great Service
Simple filing a claim. Customer service always very helpful!
Insurer: Embrace
By: wendy berenguer
Excellent Insurance for a Medically Complex Pup
We signed our Goldendoodle, Emerson, up for Healthy Paws Insurance when we brought him home as a puppy four years ago, and we are beyond happy that we did. When he was about 2.5 years old, Emerson suffered severe acute gastrointestinal distress and was subsequently diagnosed with irritable bowel disease (IBD). This has resulted in multiple hospitalizations as well as expensive diagnostic procedures, which have collectively cost in excess of $20K. The Healthy Paws team has stood by Emerson the entire time, covering virtually all expenses (aside from our deductible). This has allowed us to give our boy the care and love he needs without any worry about the financial consequences of his illness. Moreover, all claims (including very large ones) have been processed in a matter of days. We're very grateful for the team at Healthy Paws and cannot recommend them enough!