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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pets Best has been so great at paying claims!
Pets Best has been so great at paying for our expenses! They are so easy to work with. Highly recommend!
Insurer: Pets Best
By: Nicole Stutte
A great choice for pet insurance.
After doing a lot of research and comparison, I picked Spot. Their rates were competitive and their policies around pre existing conditions are reasonable. They processed several claims with no issues...in fact they covered more than I expected. I recently renewed with a lower deductible and the gold preventive plan. The first wellness/vaccine appointment reimbursement more than covered the cost. I highly recommend them
Insurer: Spot
By: Dave Fleury
Great help
Fast easy to process claims and they care. That is what makes Petplusus excellent
Incredible customer service
Incredible customer service. A real human answers the phone within seconds of calling into Trupanion. They turn around claims and requests very quickly. We recently had a pet with some life-threatening medical issues and they covered pre-approvals in less than 24 hours. We are so grateful for Trupanion and the service that they provide.
Insurer: Trupanion
By: Zach Overgaard
Website is a bit hard to manage but I…
Website is a bit hard to manage but I feel I finally got a fair amount back after meeting my deductible 🥹
Insurer: Fetch
By: Deborah
Easy UI
Easy UI, no issues with multiple filings across the same or multiple pets.
Insurer: Spot
By: Maggie Hervey
Super easy process to submit a claim…
Super easy process to submit a claim and they process the claims pretty quickly! Really user friendly interface on the app too.
Insurer: Spot
By: Cynthia Arredondo
Very easy to use
Simple and easy to use platform
Insurer: Spot
By: Cyrus La Rosa
Do NOT get this insurance if you care…
Do NOT get this insurance if you care about your money and/or your pet. Even my vet is appalled at their unsound and unethical practices. They asked me who my pet insurance company was so they could steer other clients away from them. I purchased this a little over a year ago for my husky. Not only did they double his annual cost (I paid $379 the first year and it rose to $734 the next year), but we moved one mile out of a downtown city to a suburb, where theoretically the cost should have gone down, if changing at all. I understand as your pet ages the cost will increase, but this is outrageous. On top of this, they are snakes and find a loop hole to generalize every condition your pet has ever had and find a way to tie it back to “pre existing conditions”. I can provide many examples of this, including how my dog got a yeast infection from swimming in a lake, and they denied it saying it was “unspecified allergies”. They also love the term IBD and generalize and deny any GI upset, even if it’s from eating something bad. No only have I wasted thousands of dollars on this insurance, I’ve lost out on thousands of dollars in claims because they deny everything in sight. You also can’t live chat or get in touch with anyone at the company. It’s all bots - not even an option for a live agent. They purposefully make it a nightmare. Don’t even think of trying to dispute a claim. Please, take my advice and save yourself thousands of dollars. I am sick to my stomach at the events that have unfolded from dealing with this company. Do NOT do business with this unethical company.
Insurer: Fetch
By: Melissa Call