222,532+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,532 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slow process and poor communication
The length of time to complete and close a claim is unsatisfactory. It shouldn't take up to 42 days to close a claim. My previous pet insurance closed in less than two weeks. Your customer service lacked as well - they only repeated the same information of "It can take up to 42 days". I won't be renewing next year.
Insurer: Pets Best
By: kris mathews
Great customer service
Great customer service and good prices. Would definitely recommend!
Insurer: Spot
By: Paige Manning
We like it.thank you
We like it.thank you
Insurer: Spot
By: Raymond and susan dorman
Amazing customer service
Amazing customer service! Would recommend
Insurer: Spot
By: Laura
Exceptional customer service.
Great company! Exceptional customer service. Would definitely recommend!
Insurer: Spot
By: emnet naod
Good price bad claim
Good Insurance company with a reasonable price until you put in a claim. I put in a claim for hail damage to my car on July15,2023. Up till now September 11,2023 my car has not fixed yet because Sonnet has not approved / contacted the repair shop. I called the adjuster 10 times always got voicemail. I emailed 6 times. The adjuster has never replied calls , emails. I'm very frustration and I won't renew my insurance with Sonnet any more both auto and home. Be aware about Sonnet when you needs them.
Insurer: Sonnet
By: ChoMotVNTuDo
Spot has some of the best customer…
Spot has some of the best customer service that I have ever encountered. The staff was nice and super knowledgable!
Insurer: Spot
By: Connor Wolfe
Great Service
Great service, I had an overall good experience and would highly recommend.
Insurer: Spot
By: Haley Salta
If you are thinking about Pet Insurance... Look no further!
If you are thinking about Pet Insurance.... absolutely do it! You never know when you will need it. Our little kitty crew had a strange year with weird medical issues pop up. Healthy Paws has EXCELLENT coverage and was able to help us provide the absolute best high quality care to make sure our kitties have the smoothest recoveries. They also care and make it personal. One of our cats had to have tail surgery, and someone who viewed our claimed reached out to ask how our little girl was doing since surgery. We are very grateful for Healthy Paws!
Insurer: Healthy Paws
By: Suzanne Segredo