222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace is a total waste of time and…
Embrace is a total waste of time and money. I had coverage on two dogs for more than two years at $73/month. Not ONE TIME did Embrace pay out a claim. Their underwriters flatly lied when I asked them to apply a vet bill to my annual deductible, claiming a veterinarian’s exam description of “Minor gum swelling; overdue for cleaning” actually means “indicative of gum disease; preexisting condition.” In fact, when I went to file a claim after over a year, they told me that my paperwork hadn’t been finished when I set up my account. You mean you sat there and collected $70 every month and never bothered to tell me that my account wasn’t properly set up? Thank god my dogs weren’t injured and needed emergency medical treatment during that time. I gave these useless clowns $1700 and got absolutely nothing for it. I paid for every vet visit and every scrap of medication. They refused to cover ANYTHING, finding loopholes and ridiculous reasons not to pay out until I finally canceled coverage. You are better served putting $75 a month into a savings account and using that to pay for your pets’ medical coverage as needed. They offer ridiculous contact times… They literally have an emergency number on their website that is only answered Monday through Friday, 8a-3p Eastern Standard Time— because god forbid you have an emergency over the weekend. I had exactly ONE email out of a dozen replied to in two years. Let’s be frank: Embrace doesn’t care about you or your pet. They sure make certain to bill you on time, though. I’m a capitalist. I’m all in favor of a company making money, provided that they provide a service that is WORTH the money. Embrace does NOT. On March 22nd, 2023, Embrace was reported to the Pierce County, WA Better Business Bureau for fraudulent insurance practices. As of the writing of this review, 09September, 2023, they had failed to even respond to the report. They managed to contact me immediately when I deleted my credit card from their app and they felt it was time to be paid, though. (The app features no way to cancel your coverage via the app.) In short, do not purchase Embrace medical coverage for any pet you actually care about. They will NOT be there when you need them. Your beloved pets could DIE while these bozos find reasons not to help you.
Insurer: Embrace
By: Derek Wade
Efficienct and accurate
Efficienct and accurate. Claim processing is simple and quickly resolved. Definitely recommend their services.
Insurer: AKC
By: Lanae Brose
PetsBest is truly THE BEST!
I'll be very honest, I was skeptical this pet insurance thing really worked. I'm happy to say I was very wrong!! Our dog racked up nearly $3,000 in vet bills over a 4 day period. PetsBest answered the call and reimbursed 90% of those bills (per the coverage I have). They are GREAT! I would HIGHLY recommend them!
Insurer: Pets Best
By: Rusty
Excellent Insurance
Ever since we have had Pets Best 1 1/2 years ago, we have received excellent service. We submit the claims and they are great reviewing the claim in a short amount of time as well as giving us most of the money back for our claim.
Insurer: Pets Best
By: Renee Braithwaite
The process to put a claim it is very…
The process to put a claim it is very easy. I also found the coverage amount I received was right on point. The only thing I am not happy with is the large increase in monthly payments with the yearly renewal.
Insurer: Figo
By: customer
My dog tore both of his ACLs
My dog tore both of his ACLs, one in the spring and then the other shortly thereafter in the early fall. both times i simply uploaded the invoice from the surgeon to the healthy paws website and then received a reimbursement check in less than a week. it's an expensive surgery, especially to have twice, and i'm so glad i chose to get pet insurance and chose this company.
Insurer: Healthy Paws
By: Leigh T
banfield hospital not accepting your…
banfield hospital not accepting your Insurance
Insurer: Spot
By: Prafulkumar Mistry
Don't pay claims and its takes too long
Don't pay claims and its takes too long
Insurer: Pets Best
By: WEBCLIENT
You and Bivvy misrepresented your…
You and Bivvy misrepresented your product to be well pet insurance instead of major medical insurance separately on its own like bivvy used to be. You said I had up until the end of my first month to cancel and I did but I haven't been refunded yet
Insurer: Spot
By: Casey S.