154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 15, 2024

Everything was quick and fast

Everything was quick and fast! Highly recommend!

Insurer: Spot

By: Candice Burroughs

August 15, 2024

Customer service was excellent

Customer service was excellent, friendly professional prompt informative and super helpful! I am pleased with my customer support experience! Although the Company does increase the policy every year and this year it doubled. Also note once you submit a claim you can not increase your policy, ever! This is not favorable.

Insurer: Fetch

By: carrie noviello

Verified August 15, 2024

Niko

The friendly people

Insurer: Trupanion

By: Patrick

August 15, 2024

Format seems to have changed..

Format seems to have changed... and not for the better. The last couple of claims I've filed don't include a place to add the veterinarian's notes (which I have scrupulously collected per visit). What I know is that this will delay the processing and reimbursement dramatically, because Embrace will now have to contact the vets and get that information. WHY the change? Also -- much longer processing/reimbursement times than my previous insurance company. I left that one only because my vet isn't tech savvy, and she likes Embrace. The delayed reimbursement (weeks instead of days) adds to considerable financial strain, when we're talking about 1000s of dollars. Frustrating!!!!!!! Hire more staff to handle the increased volume, maybe!?

Insurer: Embrace

By: AlxU

August 15, 2024

A God-send to us and our pup…

Embrace has been a God-send to us and our pup. It is super easy to file a claim and they are super speedy to repay you. Thank you so much!!

Insurer: Embrace

By: Aimee

August 15, 2024

Super easy to use your website to…

Super easy to use your website to submit claims

Insurer: Embrace

By: Stephen C. Gubler

August 15, 2024

Other Insurance not renewing

My other insurance company is dropping my pet policies as to why, I don't know but they will not be covered for medical or accidents. I was in a panic and very upset when I received the non-renewal notices on my pets' policies. I called a couple of places but the only one that answered the phone was Mr. Joshua Sabado. He is very friendly and knowledged about my pets needs. He calmed my fears and offered me an AARP discount which my other insurance company doesn't offer. Thank You.

Insurer: Fetch

By: Tricia M.

August 15, 2024

Great Pet Insurance

Healthy Paws Insurance is great. It’s a simple process to file a claim and reimbursement is quick. I should also mention that the monthly fees are quite reasonable. I recently had an emergency with my 10 month old Westie and received my payment within 2-3 days. I’m not sure how I would have paid for it without them. The customer service department reached out to check on Annie after the hospitalization. It was such a kind gesture that was not expected but was very much appreciated. I highly recommend Healthy Paws if you have a pet without a lot of pre existing conditions.

Insurer: Healthy Paws

By: Glyness Scott

Verified August 15, 2024

Not worth the cost

I pay $131.55/month or $1578.60 per year for insurance on my dog. She had a biopsy done on a suspicious lump that cost $966.55, but I only received $93.24 in compensation. It's not worth it.

Insurer: Embrace

By: Lori Romanowski

Verified August 14, 2024

The claim was easy to submit and the…

The claim was easy to submit and the reimbursement checks came quickly.

Insurer: ASPCA

By: Amy B

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