154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 17, 2024

Awesome!

I am surprised that others have rated MetLife poorly. I have not had any issues with them. I know that in order to get my money back after making a claim, I need to submit all of the necessary paperwork, including the SOAP notes from the vet. Once I submit my paperwork, I normally receive my money within 10 business days. I think MetLife is awesome!

Insurer: MetLife

By: Cindy

Useful
Verified August 17, 2024

So very easy to file a claim and a very…

So very easy to file a claim and a very quick response.

Insurer: Spot

By: Tom McCauley

Verified August 17, 2024

The best insurance out there

I have spot insurance since November. And they process all my claims in a week, and I have never had a problem in getting a claim amount. I really recommend this. Customer care is so quick that everytime I have a question , I hardly have to wait on call. I recommend it to all pet parents. Its the best. My dog had pre existing condition so spot was the only insurance that accepted that. I took this insurance after a month of research and I am so glad I did.

Insurer: Spot

By: Ananya Chakraborty

Verified August 17, 2024

Quick reimbursement

Quick reimbursement

Insurer: Spot

By: Mary Jo Marks

Verified August 17, 2024

Company is fast in processing your claim

Company is fast in completing the process of your claim&sending out your check in a timely matter!

Insurer: Spot

By: lisa lafferty

Verified August 17, 2024

The Wellness policy needs to be…

The Wellness policy needs to be overhauled. Like "old" school insurance the ROI doesn't exist. What could be a useful plan is not. The reimbursement was quite small compared to the check up. That against the yearly premium is upside down. The saying a ounce of prevention is worth a pound of cure.

Insurer: Spot

By: Pamela Robinson

August 17, 2024

I just purchased Embrace for my 4 month…

I just purchased Embrace for my 4 month old Boxer and so far I'm extremely happy that I did..They've reimbursed for his Wellness on a timely manner..I hope that I don't ever have to use it but just knowing that I have Embrace gives me peace of mind and that's worth the money

Insurer: Embrace

By: Linda Vance

Verified August 17, 2024

Easy process for getting reimbursed

Easy process for getting reimbursed. Turn around time for getting money back is fairly quick. Overall happy with spot.

Insurer: Spot

By: Shannon Feit

Verified August 17, 2024

Great customer service

Great customer service. Easy maneuvering the website. Easy to submit claims and receive responses. Great to have wellness services available for pets.

Insurer: Spot

By: Deb Colston

August 17, 2024

I’ve had a policy in place for 5 years…

I’ve had a policy in place for 5 years and have never needed to use it. Premiums went up a bit every year, which I expected. This year the monthly premium (which was already $67) literally doubled, to an amount that I can no longer afford. To keep the same monthly cost, I would need to slash the benefits so much that it would only be useful for an extremely expensive emergency. I guess that’s Embrace’s plan - you keep paying in and they reduce the likelihood they’ll have to pay out.

Insurer: Embrace

By: J. Conley

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