154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 19, 2024

my dog had a few sebaceous cyst and…

my dog had a few sebaceous cyst and fatty lipomas removed over the years, the VET decided not to biopsy one of those areas because they were confident it was benign. DUE to that one incident, Embrace denies ANY claim associated to any lump and bump as a pre-existing condition. why have insurance if they decided everything is pre-existing conditions.

Insurer: Embrace

By: Angela Michelle Minter

August 19, 2024

Joshua Sabado assisted me getting…

Joshua Sabado assisted me getting registered with Fetch. He made it easy and quick. He answered all questions throughly and politely. And was very patient. He seemed to understand that my cat, Summer was part of my family that I truly love and want only the best for her. And he made sure I got any discounts I was intitled to. That was a really big help since I wanted Summer covered from head to toe with no cap on her yearly benefit amount. I did my homework extensively to find the best insurance. And for us Fetch was it. Dental care is very important and that was one of the main reasons I chose Fetch. They have the best. I'm at peace now knowing my baby is covered just in case.

Insurer: Fetch

By: Cia Boyd

August 19, 2024

Shiloh's allergy epoisode

Embrace was the best choice I could have made for my Shiloh. They are prompt with the reimbursements of Shiloh's Vet bills. I have had nothing but positive interactions with Embrace. Thanks for all you do.

Insurer: Embrace

By: Debi

Verified August 19, 2024

No visibility and impossible to get in contact

It is impossible to login to my account either on a computer or with the app. Impossible to know the status of the claims. Calling requires hours of waiting.

Insurer: Embrace

By: Jean-Louis C

August 19, 2024

Glad to have trusted Fetch and Amanda!

Amanda was so helpful and patiently explained each thing to me. She also followed up and provided me a discount and suggested me the best coverage that fits my pocket and pets lifestyle. Glad to have trusted Fetch and Amanda!

Insurer: Fetch

By: Zahra Baig

Verified August 19, 2024

Is it worth having pet ins?

The turn around time is typically very good. No complaints about that. The ins itself I'm still wondering if it is worth the money. Definitely not worth it for wellness visits. I didn't even get half back. Only worth it if your animal gets an illnesses or gets in an accident. After Rudy's illness I got a text saying I needed to update my payment method or is be canceled I already updated my card number weeks before my cat was sick. I was told they received payment and I'm up to date. Then I received a notice of cancelation. Tried calling twice and could not get through.

Insurer: Embrace

By: Lisa Moramarco

August 19, 2024

What a joke

Keep checking to see if there any status of the claim I submitted over six weeks ago when you try and talk to some one they have the phones rigged to hang up just like trying to deal with federal government even trying to get any information was impossible

Insurer: Fetch Canada

By: Lance

Verified August 19, 2024

FANTASTIC!

The customer service representative on the phone was amazing! She was very helpful and informative. She deserves a raise.

Insurer: Prudent Pet

By: Emmett

August 19, 2024

Great company

Great company. They have been a lifesaver by helping us save a lot of money. It is very simple to submit your reimbursement claim which they promptly process. I have not had any issues with Embrace. I have been a member for approximately 5 years. 👍👍👍👍👍

Insurer: Embrace

By: Joe Delao

Verified August 19, 2024

Nice and knowledgeable.

Nice and knowledgeable.

Insurer: Pumpkin

By: Barbara Luperi

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